Need immediate help, HUGE problem with my iPod touch 5. I was doing something from my computer to iPod, when somehow it gets disconnected. All of a sudden, AppStore, GameCenter, and some others are gone. i reset, and ALL apps gone. NONE REMAIN, none at all.
iPod touch, iOS 8.1.2
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Next try restore to factory settings/new iOS device.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I have tried literally everything. This was an iPod that i got off a friend, so its out of warranty. I hadn't expected this to happen, so I did not make a restore point until right after the most important things (app store, Safari, iTunes, FaceTime, etc, were gone) I reset the iPod completely, to factory settings, which then deleted absolutely everything. I used this restore point, and now I can access a few apps, like videos, iBooks, Settings, but no way to get back the aforementioned apps back. i already had 8.1.2.
Also, i've tried multiple times to factory reset it completely, with the only difference being that its completely blank and the only things i can access is Stocks. Restoring it with my oldest backup brings my iPod name, reminders. It can also bring Videos, iBooks, Settings, Tips, as i said before. But i did forget to say the way to get them is sliding down from the middle of my screen so a search bar comes up, and searching for them. Settings is not available there, the way i access that is double pressing my home button.
If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
I've tried new iPod via iTunes. It still did not work.
Make an appointment at the Genius Bar of an Apple store..
Unfortunately i can't really go anywhere to fix it. I would rather do something at home, getting help online, and the Genius Bar will probably cost too much anyways. Thank you for your time.
The Genius Bar appointment is free.
There is nothing you can do.
Since i bought this off a friend, it's out of warranty. It will not be free to get the repairs done, even if the appointment itself is.
That is true
I was wondering if this would work. I get someone to backup their iPod to iCloud or to their PC, and then I use their restore point restore my own iDevice. Do you think this has any chance of working? The only problem there is with this potential solution is that I have no one to rely on giving me a restore point. Maybe Apple can give me a pre-set one that has no apps downloaded from the app store, nothing purchased. Just the base basics of an Apple device.
On this note, I was trying to figure out how to contact Apple purely through E-mail or instant messaging, no sort of phone calling or meeting in person, which I personally would discount. If they can E-mail me for example a file that I can use as a restore point, that would be great. If there is a way for us to E-mail, can anyone tell me please?
Need immediate help, HUGE problem with my iPod touch 5.
