'Installer' drive keeps showing up

That is an adware installer. If you have opened it, you will have adware installed on your computer. You can find and remove it using my Adware Removal Guide.

This will not solve the problem of that installer disk, though. That is a disk image somewhere on your hard drive that is being opened. Select that Installer disk and choose File -> Get Info. In the General section of the info window that opens, there will be a path given for the disk image file that this disk represents. That disk image file needs to go into the trash. This will cure the problem of the reappearing Installer disk, and removing any adware that might be installed will complete the process.

(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

jhallett17 wrote:

The path says '/private/tmp/tmpinstallermc.dmg'

Do you know where I need to go to find it?

In the Finder, choose Go to Folder from the Go menu and paste that path into the dialog window that opens, then click the Go button. It'll take you right to that file.

Since it's in that folder, that means some other adware installer that you must have run downloaded it there and is continually trying to prompt you to install it. You need to deal with that adware as well, whatever it may be.

I had the exact same problem as well, and know only the basics when it comes to computers. I could not find the file using Finder>Go>/private/tmp/tmpinstallermc.dmg, nor could I find it using spotlight.

I do, however, keep my computer very organized (I'm a grad student and this is my work computer) and noticed a new file in my Applications folder called 'InstallMac', I deleted this file, since I know I did not put it there.

Is there anything else I need to do other than deleting the file and cleaning out my trashcan? I ran a free version of AVG after deleting the file.

***Edit***

I downloaded the suggested Adware Medic mentioned in an earlier post. It found 5 items buried in my Libraries, but was able to get rid of them.

Same problem. Found the file, deleted it. Emptied trash, restarted computer. Still there

I had this weird installer too used AdwareMedic which i was a bit dubious at first (thought you had to pay loads for it) but it worked and restarted and the 'installer' has now gone def worth trying.

Just had the same problem on my Macbook and talked to Apple Customer Support and through screen sharing he showed me how to get rid of it. From your desktop click Go > Go to Folder > Type in ~/Library/ > LaunchAgents. Once I got to this folder, I had three Genieo files (which he said were known malware files). I moved those to the trash, securely emptied my trash, restarted my computer, and it hasn't come back since. Good luck!

shelbiee wrote:

From your desktop click Go > Go to Folder > Type in ~/Library/ > LaunchAgents. Once I got to this folder, I had three Genieo files (which he said were known malware files). I moved those to the trash, securely emptied my trash, restarted my computer, and it hasn't come back since.

That's not really adequate to remove Genieo. There are other files hanging around, some of which may still be active, even if you no longer have the symptoms of a Genieo infection.

Do you know how to adequately remove Genieo?

See my initial response to jhallett17.