Q: I have a iphone 5 however suddenly it died on 20% percent then told me to plug it into itunes

Hello, I have a iphone 5 however I updated it yesterday and it was fine suddenly it died on 20% percent then told me to plug it into itunes, which I did and the attempt to restore it failed by it having a error (4005) or something then i tried again and again, Using a different plug and computer which it still doesn't work. Sometimes when the phone is on the apple logo white little writing comes up then goes.

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iPhone 5, iOS 8.1.2, null

Posted on Dec 21, 2014 5:50 PM

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Q: I have a iphone 5 however suddenly it died on 20% percent then told me to plug it into itunes

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by selenafromshenzhen,

selenafromshenzhen Dec 21, 2014 6:49 PM in response to tara_francess
Level 2 (259 points)

Dec 21, 2014 6:49 PM in response to tara_francess
Try the steps below to solve the problem:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Learn more about updating OS X.
Learn more about updating Windows.
Restore using another USB cable.
Restore your device on another computer.
To learn more details, please read: iOS: Restore errors 4005, 4013, and 4014 - Apple Support
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Q: I have a iphone 5 however suddenly it died on 20% percent then told me to plug it into itunes

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by selenafromshenzhen,

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