Safari crashes my macbook pro, it "restarts because of a problem," I think it is a kernel panic. How do I manage this?

Question

I have a late 2011 15", 2.3 GHZ intel core i7 macbook pro with 16GB of ram. I recently partitioned the computer using bootcamp and before doing this had the computer upgraded to Mavericks 10.9.5 . In order to partition my computer we had to restore it to factory settings so there is almost nothing on here.. my safari and google chrome were crashing before all these changes and my computer was sometimes "restarting because of a problem". I think most times that it did this I had safari or chrome up and running or at least open in the background. I also recently had someone test my hard drive and nothing is wrong with that so I believe this is some sort of software problem.Now my google chrome works as long as I am not signed into my account, but safari is un-usable. It crashes and then makes my computer "restart because of a problem." the computer seems to be fine besides these web browsing issues.I have disabled my extensions for safari but none were listed to disable anyways. I have the lengthy crash report from a recent crash and will post if needed.Thank you!

lmc5536 · Answer

Thank you for your response!! I will definitely try that out. Here is the error:Anonymous UUID: 6FD5C430-62AC-79AC-471A-E49A0ED4F778Sat Dec 20 21:41:51 2014panic(cpu 0 caller 0xffffff80096c63e7): "pmap_page_protect() " "pmap&#x3D;0xffffff80358564b8 pn&#x3D;0x600b2 vaddr&#x3D;0x1763f1000/n"@/SourceCache/xnu/xnu-2422.115.4/osfmk/i386/pmap_x86_common .c:1336Backtrace (CPU 0), Frame : Return Address0xffffff81f5853a50 : 0xffffff8009622f79 0xffffff81f5853ad0 : 0xffffff80096c63e7 0xffffff81f5853b90 : 0xffffff80096922f3 0xffffff81f5853bf0 : 0xffffff8009692626 0xffffff81f5853c60 : 0xffffff800968525e 0xffffff81f5853d50 : 0xffffff8009687150 0xffffff81f5853de0 : 0xffffff800963cd5e 0xffffff81f5853e30 : 0xffffff80099d3447 0xffffff81f5853e60 : 0xffffff80099d3240 0xffffff81f5853ea0 : 0xffffff80099d2867 0xffffff81f5853f00 : 0xffffff80099d3569 0xffffff81f5853f50 : 0xffffff8009a40c63 0xffffff81f5853fb0 : 0xffffff80096f4176 BSD process name corresponding to current thread: coreservicesdMac OS version:13F34Kernel version:Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0Kernel slide: 0x0000000009400000Kernel text base: 0xffffff8009600000System model name: MacBookPro8,2 (Mac-94245A3940C91C80)System uptime in nanoseconds: 12693878949245last loaded kext at 10026402479079: com.apple.filesystems.smbfs     2.0.3 (addr 0xffffff7f8bf72000, size 335872)last unloaded kext at 399101944447: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8bf72000, size 57344)loaded kexts:com.apple.filesystems.smbfs            2.0.3com.apple.driver.AudioAUUC           1.60com.apple.filesystems.ntfs    3.11com.apple.driver.AppleHWSensor   1.9.5d0com.apple.driver.AGPM        100.14.34com.apple.filesystems.autofs            3.0com.apple.iokit.IOBluetoothSerialManager            4.2.7f3com.apple.driver.AppleMikeyHIDDriver     124com.apple.driver.AppleMikeyDriver           2.6.3f4com.apple.driver.AppleHDA 2.6.3f4com.apple.driver.AppleUpstreamUserClient          3.5.13com.apple.iokit.IOUserEthernet       1.0.0d1com.apple.driver.AppleIntelHD3000Graphics       8.2.4com.apple.kext.AMDFramebuffer    1.2.4com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.2.7f3com.apple.driver.AppleSMCLMU     2.0.4d1com.apple.Dont_Steal_Mac_OS_X      7.0.0com.apple.driver.AppleHWAccess   1com.apple.driver.SMCMotionSensor           3.0.4d1com.apple.driver.AppleMuxControl            3.6.22com.apple.driver.AppleLPC  1.7.0com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0com.apple.driver.AppleIntelSNBGraphicsFB          8.2.4com.apple.driver.AppleMCCSControl          1.2.5com.apple.driver.AppleSMCPDRC   1.0.0com.apple.AMDRadeonX3000         1.2.4com.apple.kext.AMD6000Controller           1.2.4com.apple.driver.AppleThunderboltIP       1.1.2com.apple.driver.AppleUSBTCButtons        240.2com.apple.driver.AppleUSBTCKeyboard    240.2com.apple.driver.AppleIRController            325.7com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN           1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1com.apple.BootCache            35com.apple.iokit.SCSITaskUserClient            3.6.7com.apple.driver.XsanFilter 404com.apple.driver.AppleUSBHub      683.4.0com.apple.iokit.IOAHCIBlockStorage           2.6.0com.apple.driver.AppleSDXC           1.5.2com.apple.iokit.AppleBCM5701Ethernet   3.8.1b2com.apple.driver.AppleFWOHCI      5.0.2com.apple.driver.AirPort.Brcm4331           700.20.22com.apple.driver.AppleAHCIPort     3.0.5com.apple.driver.AppleUSBEHCI     660.4.0com.apple.driver.AppleSmartBatteryManager      161.0.0com.apple.driver.AppleRTC  2.0com.apple.driver.AppleACPIButtons           2.0com.apple.driver.AppleHPET           1.8com.apple.driver.AppleSMBIOS       2.1com.apple.driver.AppleACPIEC        2.0com.apple.driver.AppleAPIC            1.7com.apple.driver.AppleIntelCPUPowerManagementClient          217.92.1com.apple.nke.applicationfirewall   153com.apple.security.quarantine        3com.apple.driver.AppleIntelCPUPowerManagement        217.92.1com.apple.kext.triggers         1.0com.apple.iokit.IOSerialFamily         10.0.7com.apple.driver.DspFuncLib          2.6.3f4com.apple.vecLib.kext           1.0.0com.apple.iokit.IOAudioFamily         1.9.7fc2com.apple.kext.OSvKernDSPLib      1.14com.apple.iokit.IOFireWireIP           2.2.6com.apple.iokit.IOSurface     91.1com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.2.7f3com.apple.iokit.IOBluetoothFamily  4.2.7f3com.apple.driver.AppleBacklightExpert     1.0.4com.apple.iokit.IONDRVSupport      2.4.1com.apple.driver.AppleGraphicsControl     3.6.22com.apple.driver.AppleSMC 3.1.8com.apple.driver.IOPlatformPluginLegacy 1.0.0com.apple.driver.AppleSMBusPCI   1.0.12d1com.apple.driver.AppleSMBusController    1.0.12d1com.apple.driver.IOPlatformPluginFamily 5.7.1d6com.apple.iokit.IOAcceleratorFamily           98.23com.apple.kext.AMDSupport            1.2.4com.apple.AppleGraphicsDeviceControl     3.6.22com.apple.driver.AppleHDAController        2.6.3f4com.apple.iokit.IOGraphicsFamily    2.4.1com.apple.iokit.IOHDAFamily           2.6.3f4com.apple.driver.AppleThunderboltDPInAdapter            3.1.7com.apple.driver.AppleThunderboltDPOutAdapter         3.1.7com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7com.apple.driver.AppleThunderboltPCIDownAdapter     1.4.5com.apple.driver.AppleUSBMultitouch       240.10com.apple.iokit.IOUSBHIDDriver     660.4.0com.apple.driver.AppleUSBMergeNub       650.4.0com.apple.driver.AppleUSBComposite        656.4.1com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.6.7com.apple.iokit.IOBDStorageFamily 1.7com.apple.iokit.IODVDStorageFamily          1.7.1com.apple.iokit.IOCDStorageFamily 1.7.1com.apple.driver.AppleThunderboltNHI    2.0.1com.apple.iokit.IOThunderboltFamily         3.3.1com.apple.iokit.IOAHCISerialATAPI 2.6.1com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.7com.apple.iokit.IOUSBUserClient     660.4.2com.apple.iokit.IOEthernetAVBController  1.0.3b4com.apple.driver.mDNSOffloadUserClient 1.0.1b5com.apple.iokit.IOFireWireFamily    4.5.5com.apple.iokit.IO80211Family       640.36com.apple.iokit.IONetworkingFamily           3.2com.apple.iokit.IOAHCIFamily          2.6.5com.apple.iokit.IOUSBFamily            686.4.1com.apple.driver.AppleEFINVRAM  2.0com.apple.driver.AppleEFIRuntime            2.0com.apple.iokit.IOHIDFamily            2.0.0com.apple.iokit.IOSMBusFamily       1.1com.apple.security.sandbox 278.11.1com.apple.kext.AppleMatch 1.0.0d1com.apple.security.TMSafetyNet     7com.apple.driver.AppleKeyStore     2com.apple.driver.DiskImages           371.1com.apple.iokit.IOStorageFamily      1.9com.apple.iokit.IOReportFamily       23com.apple.driver.AppleFDEKeyStore          28.30com.apple.driver.AppleACPIPlatform         2.0com.apple.iokit.IOPCIFamily 2.9com.apple.iokit.IOACPIFamily          1.4com.apple.kec.pthread          1com.apple.kec.corecrypto     1.0Model: MacBookPro8,2, BootROM MBP81.0047.B1E, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 1.69f1Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MBGraphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MBMemory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x85F7, 0x483634314755363746393333334700000000Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x85F7, 0x483634314755363746393333334700000000AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial portsNetwork Service: Wi-Fi, AirPort, en1Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GBSerial ATA Device: MATSHITADVD-R   UJ-898USB Device: FaceTime HD Camera (Built-in)USB Device: HubUSB Device: BRCM2070 HubUSB Device: Bluetooth USB Host ControllerUSB Device: Apple Internal Keyboard / TrackpadUSB Device: HubUSB Device: IR ReceiverThunderbolt Bus: MacBook Pro, Apple Inc., 22.1

Eric Root · Answer

Please post it. Long shot.Do a backup.Quit the application.Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.Safari.plist.  Move the .plist to your desktop.Restart, open the application and test. If it works okay, delete the plist from the desktop.If the application is the same, return the .plist to where you got it from, overwriting the newer one.Thanks to leonie for some information contained in this.Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. You can also try try Safari/Reset.The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.

Eric Root · Answer

Something else to try.Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Reset. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.