BGSupreme

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Q: Issues trying to backup 5S handset

I have just purchased and activated a new iPhone 6 handset.

When I go to iTunes to backup my 5S handset, the backup option

is not available. What can I do?

iPhone 4S

Posted on Dec 20, 2014 10:03 PM

I have this question too

Q: Issues trying to backup 5S handset

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Helpful answers

by Allen A,

Allen A Dec 22, 2014 12:12 PM in response to BGSupreme
Community Specialists

Dec 22, 2014 12:12 PM in response to BGSupreme

Hello BGSupreme,

The article linked below details a number of steps that can help get a backup of your iPhone 5s created in iTunes.

If you can't back up or restore your iPhone, iPad, or iPod using iTunes
http://support.apple.com/en-us/HT203271

Regards,
Allen
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