Q: my second brand new iphone 6 when charging for the first time gets the message "iphone needs to cool down before using" cannot eve ... more
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Dec 21, 2014 6:02 PMby Lois Green,To resume use of your device as quickly as possible, turn it off, move it to a cooler environment, and allow it to cool down.
You can read more on :Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures
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Dec 21, 2014 6:02 PMby Ralph9430,Are you charging the phone in a location where it might get hot? Does the phone feel hot to the touch when this message appears?
If the answer to these questions is no take the phone back and have it checked out. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
