iTunes crashing
iTunes is crashing with the iPhone 6 so can't finish the installation, no issues with the 5 though?
iPhone 6
User profile for user:
jason269
User level:
Community Specialist
Hello, mel_app.
Thank you for visiting Apple Support Communities.
I am not sure if you are experiencing an issue with iTunes not responding when your iPhone is connected or that your iPhone update via iTunes. However, here are two troubleshooting articles that provide solutions for both issues.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT203356
Resolve iOS update and restore errors in iTunes
http://support.apple.com/en-us/HT201210
Cheers,
Jason H.