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Ybharjono
Level 1 (0 points)

Q: I keep getting invalid message on security code of my credit card, despite I have inputting the correct one. How can I solve this issue?

I Tried to set up aaple ID for my kid. But whenever I arrived at the security code question for my credit card, I keep getting invalid message. I have tried to use different devices and even change my credit card. But same message keep popping up. how can I resolve this issue?

 

thanks

iPad Mini, iOS 8.1.2

Posted on Dec 21, 2014 7:04 AM

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Ybharjono

Q: I keep getting invalid message on security code of my credit card, despite I have inputting the correct one. How can I solve this ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 21, 2014 7:28 AM in response to Ybharjono
    Level 10 (103,402 points)
    Apple TV
    Dec 21, 2014 7:28 AM in response to Ybharjono

    Welcome to the Apple Community.

     

    Make sure that all your CC details are EXACTLY as they appear on your card/statement and try again.

     

    I assume it's registered in the country you are trying to register with the store with (your location)

  • by Ybharjono,

    Ybharjono Ybharjono Dec 21, 2014 9:48 AM in response to Winston Churchill
    Level 1 (0 points)
    Dec 21, 2014 9:48 AM in response to Winston Churchill

    i have tried repeatedly on the detail to ensure I input correctly. But still same issue occurred. strange thing is, I try to purchase something from App Store and input the same details, and no rejection

  • by ROB329,

    ROB329 ROB329 Dec 26, 2014 6:02 PM in response to Ybharjono
    Level 1 (0 points)
    Dec 26, 2014 6:02 PM in response to Ybharjono

    I had the same problem and figured it out after about 8 times.  It had to do with the type of credit card shown in the icons.  I was trying to put in AMEX info, but the wrong icon was picked above where it showed the types of credit cards.  Make sure the double sure the correct credit card icon is clicked.  It doesn't shade the others when you do, it just puts a box around it if I remember.  Hope this helps.