why isn't pages and keynote free anymore

why isn't pages and keynote free anymore ? it was free about a month ago ?

MacBook Pro, Mac OS X (10.5)

Posted on Dec 21, 2014 7:23 AM

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14 replies

Dec 29, 2014 7:15 AM in response to PeterBreis0807

I have bought my new MacBook Pro in December 2013. I never saw the need to load Pages.

Last week I wanted have a look at Pages and wanted to download it.

I remember Pages, Numbers and Keynote being shown on the page with the Apps I have bought in the App Store with the option to download them for free (pre Yosemite). There I can't find them anymore and when I want to download it from the App Store it tells me the full price.

Jan 3, 2015 9:03 AM in response to cameron003110

Today I was in the Apple Store here in Munich and had my first bad experience with Apple.

When I talked to one of the employees and asked how I can get the free Pages for my MacBook Pro he interrupted me and said: "I don't know." When I tried to explain that it was listed in the App Store app in Mavericks and it is not there anymore in Yosemite, he interrupted me again and was quite harsh: "I can't help you. Call Apple Care, that's what they are there for."

Maybe it was my fault. He had to stop a chat with a female co-worker because of a customer. That was not nice of me.


As I don't want to pay 29 €/$ just to ask where Apple has hidden the gratis Pages software, I will take part in a Pages Workshop and hope I can get help there.

Jan 3, 2015 1:19 PM in response to Georg Portenkirchner

Like just about everything in Apple these days, somebody has made a dumb obvious error, in this case a typo, and nobody else has checked it or corrected it.


It is 2013, when the new Apps were launched, but frankly what do you want them for it is like lining up for a free shot to the testicles from a taser.


Free is not necessarily good. You really should look this free horse in the mouth.


Peter

Jan 3, 2015 2:33 PM in response to Georg Portenkirchner

What is the date range that this applies too ? If you fall into that date range then you should qualify. Unless your local laws are different, in the US, Apple is responsible for typos so if the printed dates are in your favor, then they are compelled to offer it to you. As for your experience at the Munich store, don't stress Sounds like that employee is on the fast track to being an Apple customer.

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why isn't pages and keynote free anymore

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