MacBraveheart
Level 1 (130 points)

Q: Track pad stopped responding/clicking and tapping failed

I have a new 15" Retina MacBook Pro and sudenly I was unable to tap and release something and tried the track pad to do it "manually" and the trackpad went quiet on me.  Ie clicking didn't work/click and tapping and dragging did not a lot either.  I had to, in fact, shut down as I was unable to get verification of permissions to run without it stopping (I had managed to tap to get it started but it kept stopping too as the cursor was stuck on the start/stop button.

 

It has since started clicking again but this took a couple of shut downs and restart after I finally managed to repair permissions.

 

Why would it physically  stop clicking (and erasing text and cursor jumping around)?

MacBook Pro with Retina display, OS X Mavericks (10.9), Panasonic HVX201 & Final Cut Pro 7

Posted on Dec 21, 2014 2:42 PM

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MacBraveheart

Q: Track pad stopped responding/clicking and tapping failed

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  • by dominic23,

    dominic23 dominic23 Dec 21, 2014 3:49 PM in response to MacBraveheart
    Level 8 (42,105 points)
    Mac OS X
    Dec 21, 2014 3:49 PM in response to MacBraveheart

    I don't  why trackpad behaved like this in this case.

     

    Repairing permissions is one of the steps I suggest to take when the trackpad is not functioning

    properly and the mouse pointer is jumpy.

     

    Best.

  • by MacBraveheart,

    MacBraveheart MacBraveheart Dec 21, 2014 4:53 PM in response to dominic23
    Level 1 (130 points)
    Dec 21, 2014 4:53 PM in response to dominic23

    Thank you for the answer.  Everything had been fine for the past three months of using the MacBook Pro, was in the middle of light use when it began, managed to repair permissions, restarted it a second time and it was better in that the track-pad at least began clicking once more but then typing here, to ask the question turned into a nightmare with text being highlighted as I typed and deleted without contact of the track-pad.  It was like I had gone mad.  Very erratic.  It has since calmed down but I am left worried what the Gremlin might be...

  • by dominic23,

    dominic23 dominic23 Dec 21, 2014 6:08 PM in response to MacBraveheart
    Level 8 (42,105 points)
    Mac OS X
    Dec 21, 2014 6:08 PM in response to MacBraveheart

    Jumpy Trackpad

     

    http://support.apple.com/kb/TS1449

     

    Go step by step and test.

     

    1. Restart

     

    2. Shut down the computer.

        Clean the trackpad with moist not wet microfiber cloth.

     

        System Preferences > Point & Click

        Try turning off three finger dragging and then turning it on after  testing.

     

    3. Is there any Bluetooth device nearby with failing batteries? If so, replace the batteries.

     

     

      4. Reset PRAM:   http://support.apple.com/kb/PH14222

     

     

    5. Reset SMC.     http://support.apple.com/kb/HT3964

     

        Choose the method for:

        "Resetting SMC on portables with a battery you should not remove on your own".