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Jrmendo44
Level 1 (0 points)

Q: international texting help

I am trying to texy my cousin in United Kingdom via imesage and cant seem to get his text box blue its always green ?? Ihave him selected as an iphine under his contact??? I am with Sprint!! anyone with ideas?? Thanks ps i have international texting turned on with my plan.

iPhone 5, iOS 8.1.1

Posted on Dec 22, 2014 8:06 AM

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Jrmendo44

Q: international texting help

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  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Dec 22, 2014 8:39 AM in response to Jrmendo44
    Level 9 (59,729 points)
    iPhone
    Dec 22, 2014 8:39 AM in response to Jrmendo44

    What label you have next to his phone number in contacts is irrelevant. It has zero effect on whether or not your message gets sent as an iMessage.

     

    Do you have an active data connection (either WiFi or cellular)? Is your cousin registerd with iMessage? Do they have an active data connection?

  • by Jrmendo44,

    Jrmendo44 Jrmendo44 Dec 22, 2014 8:44 AM in response to IdrisSeabright
    Level 1 (0 points)
    Dec 22, 2014 8:44 AM in response to IdrisSeabright

    i have an iphone label ill see him on news years eve day when he fly's in but not sure about him?? all texts i have been on WiFi also not sure about him like i said earlier i cant seem to get the text box blue always green  also im on most recent ios

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Dec 22, 2014 8:59 AM in response to Jrmendo44
    Level 9 (59,729 points)
    iPhone
    Dec 22, 2014 8:59 AM in response to Jrmendo44

    As I said, the label DOES NOT matter. What matters is whether you both had an active data connection (WiFi or cellular). If either of you do not, the message will get sent as an SMS (green) message.

  • by Jrmendo44,

    Jrmendo44 Jrmendo44 Dec 22, 2014 10:06 AM in response to IdrisSeabright
    Level 1 (0 points)
    Dec 22, 2014 10:06 AM in response to IdrisSeabright

    ok any wifi or lte or 3g service should work on either end

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Dec 22, 2014 10:34 AM in response to Jrmendo44
    Level 9 (59,729 points)
    iPhone
    Dec 22, 2014 10:34 AM in response to Jrmendo44

    Not on either end, on both ends. You BOTH have to have an active data connection. If one of you does but the other doesn't, the message will be sent as an SMS. Note: one of you could be on WiFi and the other cellular, that would be fine.

  • by Jrmendo44,

    Jrmendo44 Jrmendo44 Dec 22, 2014 10:45 AM in response to IdrisSeabright
    Level 1 (0 points)
    Dec 22, 2014 10:45 AM in response to IdrisSeabright

    Ok i just emailed him in the UK to see if he even has imessage on because my sprint store told me to check that as well and told me to go settings>cellular and turn roaming off i did all this and then opened up a message box still green!!! I think you mentioned that a few messages ago thanks well see whats next .20 cents a text can add up the way i chat!!!