HT201318: iCloud storage upgrades and downgrades

Learn about iCloud storage upgrades and downgrades
MannyJo85

Q: How do you verify Payment Info is correct for iCloud storage?

I set up Family Sharing shortly after the iOS 8.0 upgrade came out that allowed this feature.  During the set-up, I chose my MasterCard to be the account to pay for apps purchases, iTunes purchases, etc. etc.  However, some of my current subscriptions (Pandora One, my iCloud storage) and recent app purchases were charged to an old VISA card that I used before I set up Family Sharing.  No biggie, until that VISA card was fraudulently used two weeks ago for a purchase attempt at a grocery store in another state.  I cancelled that compromised VISA card and had my bank issue me a new one.

 

Three days ago, my wife's ability to upgrade apps and make purchases was declined because she had a past-due payment for her Pandora One subscription.  That's because iTunes tried to pay the auto-renewal fee using the cancelled VISA.  I spent over an hour chatting with an iTunes service agent to have Apple change the account from the cancelled VISA to the MasterCard to pay for her Pandora One renewal.  For some reason, he could not do it.  He said I had to buy my wife an iTunes Gift Card, have her redeem it using her AppleID, and that plus-up would pay for her renewal fee.  That took care of her problem this month, but what about next month?  Will I go through the same headache?

 

The same may occur when our iCloud storage payments are due in January.  Payments for December's iCloud storage bill was made using my VISA card before I cancelled it.  I checked "Payment Information" under Settings > iTunes & App Store > Apple ID > View Apple ID, and it shows my MasterCard.  How do I verify that come January, my iCloud payments will be charged to the right card?  I cannot find anything under iCloud on my iPhone or iPad that says this will happen (nor that my next payment through iTunes for Pandora One will no longer use the cancelled VISA).  The iTunes service agent I chatted with last night was no help.

 

Anybody have similar problems?

iPhone 5s, iOS 8.1.2

Posted on Dec 22, 2014 11:37 AM