mcm145 wrote:
Thank you for the reply. Below are a few items/responses.
Yes, I have turned on Air play on the AppleTV and it does not offer the mirror.
For the avoidance of doubt, the mirroring option is not offered from the Apple TV but from the iPad and then only from the control centre.
When I was trying to add an iTunes Library in the Remote application, the device provided me a four digit code and instruction to go to General, Remote, Remote App select my device name and use the four digit code. My apple TV never shows a device name under Remote App on the AppleTV and I do not see anywhere I can enter the code.
I see, you don't need to do this, this is for very old iTunes libraries and the Apple TV 1, you will be using home sharing instead.
Once the Ethernet cable was removed from the TV, Airplay functionality deceased.
That essentially confirms your network as a problem.
A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port | Type | Protocol | Used By |
53 | TCP/UDP | DNS | DNS |
80 | TCP | HTTP | AirPlay, iTunes Store |
123 | TCP/UDP | NTP | Network Time |
443 | TCP | HTTPS | AirPlay, PhotoStream, iTunes Store |
554 | TCP/UDP | RTSP | AirPlay |
1900 | UDP | SSDP | Bonjour |
3689 | TCP | DAAP | iTunes, AirPlay, HomeSharing |
5297 | TCP | - | Bonjour |
5298 | TCP/UDP | - | Bonjour |
5350 | UDP | NAT | Bonjour |
5351 | UDP | NAT | Bonjour |
5353 | TCP/UDP | MDNS | Bonjour, AirPlay, HomeSharing |
8000-8999 | TCP | - | iTunes Radio Streams |
42000-42999 | TCP | - | iTunes Radio Streams |
49159 | UDP | MDNS (Win) | Bonjour, AirPlay |
49163 | UDP | MDNS (Win) | Bonjour, AirPlay |
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.