arleenrz

Level 1 (0 points)

Q: iphone6plus sync failed to start

New iphone6 plus...love it..connected to Mac computer , keep getting message

"sync failed to start". Restored to original , no success . same message after

restore. any ideas?

iPhone 6 Plus, iOS 8.1.2

Posted on Dec 22, 2014 10:32 AM

I have this question too

Q: iphone6plus sync failed to start

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Helpful answers

by pedro d,

pedro d Dec 23, 2014 11:13 AM in response to arleenrz
Community Specialists

Dec 23, 2014 11:13 AM in response to arleenrz

Hello ther,e arleenrz.

It sounds like you're getting an error that is preventing you from being able to sync your iOS device. The following Knowledge Base article offers up some great recommendations for resolving issues such as those:

If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support

Thanks for reaching out to Apple Support Communities.

All the Best,
Pedro.
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