madmaddiesmith

Q: Help pls

My i-pod is version iOS 6.1.6 - my itunes is 12.0.1 - both states they are the latest version however I can't download apps to my i-pod as it states I need iOS 7.0 or later - how do I download this without messing up / loosing my info - I'm not technical.

 

Thanks

iPod touch, iOS 6.1.6

Posted on Dec 22, 2014 10:23 AM

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Q: Help pls

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  • Helpful answers

  • by mende1,Helpful

    mende1 mende1 Dec 22, 2014 10:25 AM in response to madmaddiesmith
    Level 10 (93,329 points)
    Desktops
    Dec 22, 2014 10:25 AM in response to madmaddiesmith

    Welcome to Apple Support Communities

     

    You have a 4th generation iPod touch, which the most recent iOS version it supports is 6.1.6. As the applications you want to install require iOS 7 or later, you cannot install them, so you need a new device.

  • by Niel,

    Niel Niel Dec 22, 2014 10:25 AM in response to madmaddiesmith
    Level 10 (314,589 points)
    Mac OS X
    Dec 22, 2014 10:25 AM in response to madmaddiesmith

    That iPod touch model can’t be updated past 6.1.6. If desired, click here and follow the instructions.

     

    (118651)

  • by Kappy,Helpful

    Kappy Kappy Dec 22, 2014 10:25 AM in response to madmaddiesmith
    Level 10 (271,860 points)
    Desktops
    Dec 22, 2014 10:25 AM in response to madmaddiesmith

    You can't unless you buy a newer device that can run iOS 8.

     

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.

     

    IPhone, iPod Touch, and iPad iOS Compatibility Chart

     

         Device                                       iOS Verson

     

    iPhone 1                                      iOS 3.1.3

    iPhone 3G                                   iOS 4.2.1

    iPhone 3GS                                 iOS 6.1.x

    iPhone 4                                      iOS 7.1.x

    iPhone 4S                                    iOS 8.x.x

    iPhone 5                                      iOS 8.x.x

    iPhone 5c                                     iOS 8.x.x

    iPhone 5s                                     iOS 8.x.x

    -------------------------------------------------------

    iPod Touch 1                               iOS 3.1.3

    iPod Touch 2                               iOS 4.2.1

    iPod Touch 3                               iOS 5.1.1

    iPod Touch 4                               iOS 6.1.x

    iPod Touch 5                               iOS 8.x.x

    -------------------------------------------------------

    iPad 1                                          iOS 5.1.1

    iPad 2                                          iOS 8.x.x

    iPad 3                                          iOS 8.x.x

    iPad 4                                          iOS 8.x.x

    iPad Mini & Mini Retina                iOS 8.x.x

    iPad Air                                        iOS 8.x.x

    =====================================

     

    Select the method most appropriate for your situation.

     

    Upgrading iOS

       1. How to update your iPhone, iPad, or iPod Touch

       2. iPhone Support

       3. iPod Touch Support

       4. iPad Support

     

         a. Updating Your iOS from iOS 5

     

              Tap Settings > General > Software Update

     

         If an update is available there will be an active Update button. If you are current,

         then you will see a gray screen with a message saying your are up to date.

     

         b. If you are still using iOS 4 Updating your device to iOS 5 or later.

     

         c. Resolving update problems

     

            1. iOS - Unable to update or restore

            2. iOS- Resolving update and restore alert messages

  • by madmaddiesmith,

    madmaddiesmith madmaddiesmith Dec 22, 2014 11:57 AM in response to mende1
    Level 1 (0 points)
    Dec 22, 2014 11:57 AM in response to mende1

    Many thanks

  • by madmaddiesmith,

    madmaddiesmith madmaddiesmith Dec 22, 2014 11:59 AM in response to Kappy
    Level 1 (0 points)
    Dec 22, 2014 11:59 AM in response to Kappy

    Many thanks

  • by madmaddiesmith,

    madmaddiesmith madmaddiesmith Dec 22, 2014 12:00 PM in response to Niel
    Level 1 (0 points)
    Dec 22, 2014 12:00 PM in response to Niel

    Thank you.