HT201472: If your iPhone, iPad, or iPod touch is lost or stolen

Learn about If your iPhone, iPad, or iPod touch is lost or stolen
dina252

Q: Stolen iphone- need to wipe data

My Iphone has been stolen and the Find my iphone app was deleted as it was not locked. Is there a way to wipe the data from the phone?

iPhone 5s, iOS 8.1.1

Posted on Dec 22, 2014 12:46 PM

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Q: Stolen iphone- need to wipe data

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  • by etamé,

    etamé etamé Dec 22, 2014 12:47 PM in response to dina252
    Level 1 (0 points)
    Dec 22, 2014 12:47 PM in response to dina252

    i guess not/ my 5 s was stolen one week ago. the only thing i could do ws to report it stolen and have the line turned off

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Dec 22, 2014 12:49 PM in response to dina252
    Level 9 (59,034 points)
    iPhone
    Dec 22, 2014 12:49 PM in response to dina252

    If the device was not locked, they cannot turn Find My iPhone off without your password. They can turn the phone off, but not Find My iPhone. The Find My iPhone app has nothing to do with Find My iPhone being activated on a device. If you log into www.icloud.com, can you still see the device listed, but marked offline?

  • by KiltedTim,

    KiltedTim KiltedTim Dec 22, 2014 12:49 PM in response to dina252
    Level 9 (55,995 points)
    Mac OS X
    Dec 22, 2014 12:49 PM in response to dina252

    If the Find My iPhone service was turned off in the settings for your iCloud account on the phone, or you did not have your iCloud account set up on the device, there's nothing you can do other than report it to your carrier and the police, and change all of your passwords.