Less2016

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Q: Unknown error -42032 while trying to sync new iphone6

cannot sync new iphone6 with newest (& older) version of itunes.

tried all the authorization solutions, but the problem seems to be something else.

iPhone 6, iOS 8.1.2

Posted on Dec 22, 2014 2:26 PM

I have this question too

Q: Unknown error -42032 while trying to sync new iphone6

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by ChrisJ4203,

ChrisJ4203 Dec 22, 2014 2:28 PM in response to Less2016
Level 9 (58,633 points)

iPhone

Dec 22, 2014 2:28 PM in response to Less2016

Can you try again and re-check the error message. The one you provide is close, but they usually use 4-digit error codes as a max. See this support document for help with explaining error codes as well. Resolve iOS update and restore errors - Apple Support
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by Less2016,

Less2016 Dec 23, 2014 11:55 AM in response to ChrisJ4203
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Dec 23, 2014 11:55 AM in response to ChrisJ4203

same error message.
tried everything. tried to upload a pic, but with no success.
running out of ideas.....
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by ChrisJ4203,

ChrisJ4203 Dec 23, 2014 12:02 PM in response to Less2016
Level 9 (58,633 points)

iPhone

Dec 23, 2014 12:02 PM in response to Less2016

What computer operating system are you using? Are you accessing the forum from a computer? If so, you should be able to upload a photo to the thread by using this button on the message window.
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by Less2016,

Less2016 Dec 23, 2014 12:18 PM in response to ChrisJ4203
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Dec 23, 2014 12:18 PM in response to ChrisJ4203

It won't upload the photo although it's less than 2 mb
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by ChrisJ4203,

ChrisJ4203 Dec 23, 2014 12:19 PM in response to Less2016
Level 9 (58,633 points)

iPhone

Dec 23, 2014 12:19 PM in response to Less2016

Okay, how about answering the other questions.
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by Less2016,

Less2016 Dec 23, 2014 12:21 PM in response to ChrisJ4203
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Dec 23, 2014 12:21 PM in response to ChrisJ4203

windows 7 home premium
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by Less2016,

Less2016 Dec 23, 2014 12:22 PM in response to Less2016
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Dec 23, 2014 12:22 PM in response to Less2016

it also won't display my apps in the apps windows when my phone is connected.
however it does display the screens on the device.
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by ChrisJ4203,

ChrisJ4203 Dec 23, 2014 12:27 PM in response to Less2016
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iPhone

Dec 23, 2014 12:27 PM in response to Less2016

Can you please provide the exact verbiage of the error? I'm still not finding that number, and I cannot find anything else regarding fixing it. Try to be as detailed as possible.
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by ChrisJ4203,

ChrisJ4203 Dec 23, 2014 12:43 PM in response to Less2016
Level 9 (58,633 points)

iPhone

Dec 23, 2014 12:43 PM in response to Less2016

Have you tried removing and reinstalling iTunes? See this support document and try that. Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
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by Less2016,

Less2016 Dec 23, 2014 12:52 PM in response to Less2016
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Dec 23, 2014 12:52 PM in response to Less2016

The iPhone cannot be synced. An unknown error occurred (-42023).

that's it.
i Tried that twice.
I Also formatted my iPhone

i tried it at the computer in the store today and it worked.
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by Less2016,

Less2016 Dec 23, 2014 12:58 PM in response to Less2016
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Dec 23, 2014 12:58 PM in response to Less2016

It passes through step 1 and 2: preparing to sync
after that it cancelles it during the 3rd step and then displays the error message
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by Less2016,

Less2016 Dec 23, 2014 1:38 PM in response to Less2016
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Dec 23, 2014 1:38 PM in response to Less2016

Another error occurred when I acces purchased apps via iTunes and when I press 1 of them it reads:
could not purchase "numbers (e.g.)". An unknown error occurred (-50). There was an error in the iTunes store. Please try again later.
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by ChrisJ4203,

ChrisJ4203 Dec 23, 2014 1:40 PM in response to Less2016
Level 9 (58,633 points)

iPhone

Dec 23, 2014 1:40 PM in response to Less2016

This support document provides information about iTunes errors. iTunes: Possible iTunes Store errors - Apple Support
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by Less2016,

Less2016 Dec 23, 2014 3:22 PM in response to ChrisJ4203
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Dec 23, 2014 3:22 PM in response to ChrisJ4203

It seems like my iPhone won't agree to apply changes to it from my computer and does not forward any information to the compute.
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