HT203808: If you see an "Incorrect Apple ID or Password" alert when you set up iCloud in the Setup Assistant

Learn about If you see an "Incorrect Apple ID or Password" alert when you set up iCloud in the Setup Assistant

sanjuccg

Level 1 (0 points)

Q: Not accepting new Apple id to log onto iCloud

II've changed my Apple ID twice yet am not able to log onto iCloud setting in my iPad. I ve checked logging into the myappleid , the password works.

PLease help

iPhone 4S, iOS 8.1.1

Posted on Dec 22, 2014 6:20 PM

I have this question too

Q: Not accepting new Apple id to log onto iCloud

All replies

Helpful answers

by mario49,

mario49 Dec 24, 2014 6:48 AM in response to sanjuccg
Community Specialists

Dec 24, 2014 6:48 AM in response to sanjuccg

Hello sanjuccg,

Thanks for the question. After reviewing your post, it sounds like you couldnt sign in to iCloud and then changed the Apple ID. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

If you can't sign in to iCloud after you change your Apple ID password - Apple Support

iCloud: Account troubleshooting - Apple Support

Thanks for using Apple Support Communities.
Have a nice day,
Mario
Reply options

Link to this post