Q: When syncing iTunes reports "The iPod “name” cannot be synced. A duplicate file name was specified. ". the music is updated but all the sleeve imagary is not including deleting the existing images. How do I solve please?

When syncing iTunes reports "The iPod “name” cannot be synced. A duplicate file name was specified. ". The music is updated but all the sleeve imagery is not including deleting the existing images. How do I solve please?

iPod classic 160GB (Late 2009), Windows XP, iTunes 12

Posted on Dec 23, 2014 12:55 AM

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Q: When syncing iTunes reports "The iPod “name” cannot be synced. A duplicate file name was specified. ". the music is up ... more

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by sterling r,

sterling r Dec 24, 2014 7:42 AM in response to WGT52
Community Specialists

Dec 24, 2014 7:42 AM in response to WGT52

Hello WGT52,

It sounds like this error message is preventing you from syncing your content to the iPod. I would recommend the troubleshooting steps in the following article:

iTunes: Troubleshooting issues with third-party iTunes plug-ins

Thank you for using Apple Support Communities.
Take care,
Sterling
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Q: When syncing iTunes reports "The iPod “name” cannot be synced. A duplicate file name was specified. ". the music is updated but all the sleeve imagary is not including deleting the existing images. How do I solve please?

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by sterling r,

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