Q: Drop down window?

I keep getting this drop down window that says (An error occurred with an internet plugin), some of the videos an other attachments that I want to see will not play. I have seen where people said Flash Player is the problem I deleted it and still have the same situation, whats the fix?

Mac OS X (10.6.8), MAC OSX

Posted on Dec 23, 2014 9:49 AM

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Q: Drop down window?

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by brenden dv,

brenden dv Dec 24, 2014 10:13 AM in response to homerontherocks
Community Specialists

Dec 24, 2014 10:13 AM in response to homerontherocks

Hi homerontherocks,

I'm sorry, I'm a bit unclear on exactly what error message you are seeing, and/or in what circumstances you are seeing it. From your description, it sounds like it may be an issue with the Flash Player plugin being out of date or blocked. If that is the case, you may find the following article helpful:

Adobe Flash Player updates available for OS X on December 12, 2014 - Apple Support

Regards,
- Brenden
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Q: Drop down window?

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