Q: I have a Apple TV. I dont come past the Apple logo any moore. I thing somethin happen during a update. I tried to connect it to Itunes. It is recogniced but cant update. What to do??

I have a Apple TV. I dont come past the Apple logo any moore. I thing somethin happen during a update. I tried to connect it to Itunes. It is recogniced but cant update. What to do??

AppleTV 2

Posted on Dec 23, 2014 12:07 PM

I have this question too

Q: I have a Apple TV. I dont come past the Apple logo any moore. I thing somethin happen during a update. I tried to connect it to It ... more

All replies

Helpful answers

by brenden dv,

brenden dv Dec 24, 2014 12:29 PM in response to Johan 11526
Community Specialists

Dec 24, 2014 12:29 PM in response to Johan 11526

Hi Johan 11526,

I'm sorry to hear you are having issues with your Apple TV. I also apologize, I'm a bit unclear what you mean when you say that it is recognized but can't update. If you are attempting to restore your Apple TV by directly connecting to iTunes via a USB cable, you may find the following articles helpful:

If you see the "Connect to iTunes" screen on your Apple TV - Apple Support
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support

Regards,
- Brenden
Reply options

Link to this post

Q: I have a Apple TV. I dont come past the Apple logo any moore. I thing somethin happen during a update. I tried to connect it to Itunes. It is recogniced but cant update. What to do??

All replies Helpful answers

by brenden dv,

All replies

Helpful answers