Nissyangel
Level 1 (0 points)

Q: iCloud Photo Stream not working

HI team,

 

I recently updated am iPad Air and iPhone 4s to IOS 8.1.2 and set up my iCloud account, and activated the photo sharing. I also installed the iCloud software on my computer.

 

Then I tried taking a picture with both my iPad and iPhone but they are only seen in the device where they were originally taken. They do not show in the computer either (streaming folder).

 

I Have checked and it says that it's storing 2.8 GB of photos on iCloud but there are nowhere to be seen (checked collections, all photos, everything..!!)

 

Any idea?

 

Regards,

 

Nissy

iPad Air, iOS 8.1.2

Posted on Dec 23, 2014 2:37 PM

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Nissyangel

Q: iCloud Photo Stream not working

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Dec 25, 2014 6:16 AM in response to Nissyangel
    Community Specialists
    Dec 25, 2014 6:16 AM in response to Nissyangel

    Hi Nissyangel,

     

    From your post I understand that you have enabled Photo Stream in your iCloud preferences on both your iPad and iPhone, but the photos you take are not appearing in your Photo Stream.  To troubleshoot this issue I'd like you to please follow the information below.

     

    I don't see photos from My Photo Stream on my iPhone, iPad, or iPod touch.

    1. From the Home screen, tap Settings > Wi-Fi.
    2. Make sure that Wi-Fi is on and your device is connected to a wireless network. You can use these steps to troubleshoot your Internet connection on your iOS device.
    3. From your Home screen, tap Settings > iCloud > Photos.
    4. Make sure that My Photo Stream is on. If it’s already on, turn it off and tap Delete. After it turns off, turn My Photo Stream on again.
    5. Close the Camera app on the device that took the photo. Photos won't upload from an iOS device to the Recently Added album (or the My Photo Stream album in iOS 7) until you close the Camera app.
    6. See if your iOS device is below 20% battery power. To preserve battery life, downloads and uploads from My Photo Stream are disabled when the battery reaches 20%. Downloads and uploads will continue after you charge your device, and the battery charge is greater than 20%.

     

    Get help using My Photo Stream - Apple Support

     

    Happy Holidays!

    Alex H.

  • by Nissyangel,

    Nissyangel Nissyangel Dec 26, 2014 10:06 AM in response to alex_h1
    Level 1 (0 points)
    Dec 26, 2014 10:06 AM in response to alex_h1

    Hi

     

    I deactivated the photo sharing completely both in iPad and iPhone, then enabled iCloud with iPhoto album beta everywhere, and tried to make new pictures. The photos do not show in "All Photos" anywhere but the device that took the photo, and they also don't show in the computer where I installed the software either...

    Any ideas?? This stopped working the second I upgraded to IOS 8, with 7 it was working fine through photo stream...


    Regards,


    Nissy

  • by alex_h1,

    alex_h1 alex_h1 Dec 26, 2014 11:15 AM in response to Nissyangel
    Community Specialists
    Dec 26, 2014 11:15 AM in response to Nissyangel

    Hi Nissy,

     

    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

     

    Take care,

    Alex H.