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All replies
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Helpful answers
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Dec 24, 2014 12:07 PM in response to E the Pby brenden dv,Hi E the P,
I apologize, I am a bit unclear on exactly what you are looking to do, or there may be some confusion about Sources. As outlined below, Sources will list any third party apps or devices on your iPhone that are designed to work with or exchange data with the Health app. From that menu, you can then select which apps are allowed to share data, and what data specifically.
Use Health on your iPhone or iPod touch with iOS 8 - Apple Support
Regards,
- Brenden
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Dec 24, 2014 1:43 PM in response to brenden dvby E the P,brenden dv wrote:
Hi E the P,
I apologize, I am a bit unclear on exactly what you are looking to do, or there may be some confusion about Sources. As outlined below, Sources will list any third party apps or devices on your iPhone that are designed to work with or exchange data with the Health app. From that menu, you can then select which apps are allowed to share data, and what data specifically.
Use Health on your iPhone or iPod touch with iOS 8 - Apple Support
Regards,
- Brenden
Thanks for offering your help. I'm trying to resolve a data communication problem between my Jawbone UP app and the Health App. Since there doesn't appear to be a "reset" feature with the Health App, I was hoping to try to completely break the connection between the UP app and Health. I can "turn off" data exchange between the two, following the procedure you outlined, but the Health app still lists UP as a data source. I would like to find a way to remove that too (again, a better approach would be just wipe the Health App but I can't find a way to accomplish that). Un-installing the UP app just confused the Health App and now it lists the Jawbone source with some strange name com.aliphcom.Armstrong (making things worse). I tried to delete the data prior to uninstall, but the thinking wheel just kept spinning in the health App when I tried to display the step data.
All very strange.
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Dec 26, 2014 2:51 PM in response to E the Pby brenden dv,Hi E the P,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Sincerely,
- Brenden
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Feb 19, 2015 9:28 AM in response to E the Pby Querky,Hello, to disassociate the application from APP UP Health Apple need to do so: you have to re-install the APP and UP, tap the menu at the top left, then down on Help and Settings, you must authorize Health here to share data then you have to go on Privacy and Sharing and there deselect all entries sharing the steps to weight, food and sleep. Once you do this you have to go and you have THE APP Health disassociate access the app UP. Once this is done you can uninstall the APP UP managing to permanently disconnect the two applications.
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Mar 1, 2015 2:36 PM in response to E the Pby Bluesmessiah,Thank you! I've uninstalled and reinstalled UP 3 times, uninstalled every other app that may use the UP data (like MapMyFitness), broke all connections from within the UP app, and this is the only thing left to try. I'd like to point out as well that the Health app still shows that apps that I uninstalled as sources, so it's clearly not as simple as just uninstalling and reinstalling a source app.
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Mar 24, 2016 11:10 AM in response to E the Pby Moh_o,I finally found an easy way that looks pretty obvious!!! And it worked surprisingly!
reinstall the app, connect it to Apple health, and then delete the app. It will prompt you to delete Health data! "YES", that's the trick! and it will vanish
