Safari is frequently crashing

Question

Level 1

19 points

Safari is frequently crashing

As of today I am using Safari 6.2.2. Not sure what previous version was, maybe 6.1. I am using it on iMac desktop with Mtn Lion 10.8.5. For the last 2 or 3 weeks, Safari was crashing almost on a daily basis. I don't know what the update to 6.2.2 is intended to do. Perhaps it might fix the crash problem. I did see an update fly by re security, yesterday I think. Apple seems to have just installed it w/o any help from me.

Yes, I noticed that there are thousands of questions related to Safari crashing, but none were anywhere my date range and/or Safari version and/or OS version, etc. If more information is needed to help me, please let me know. Thanks.

Forgot to mention that the crashes occur while I am actively using Safari as opposed to trying to open it. At first it seemed to occur if I had several tabs open but then I found that this was not always the case.

iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.5), null

Posted on Dec 23, 2014 12:46 PM

Reply

Answer 1

Linc Davis

Level 10

209,739 points

Dec 23, 2014 4:42 PM in response to dazed

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Reply

Answer 2

Dec 23, 2014 7:25 PM in response to Linc Davis

I have had the exact same issue. Safari crashing, usually when I have been doing quite a bit of surfing and hopping back and forth between multiple safari windows. I initially had some sluggishness as well, which I thought could be related to any number of programs recently installed. So I used time machine and reset my entire system back to a time right after a clean install of snow leopard and upgrade to mountain lion. From there I ran all available updates. The only thing I added was Office 2011 and its updates. After a number of days, once again Safari crashed. So I reset system back to the clean install and upgrade once again, but did not add any programs, including Office. I browsed for a few days with no problems until today, when it crashed again, twice.

Just prior to the second crash today a little pop up said security updates had been installed. I thought that was a little odd, since it usually doesn't just install them like that without my permission. So I clicked on App Store updates to see if there was any more info, and a Safari 6.2.2 update was waiting for me, which I then installed.

from the All Messages window :

1st crash:

12/23/14 10:00:00.610 AM com.apple.launchd.peruser.501[158]: ([0x0-0x63063].com.apple.Safari[862]) Exited with code: 1

2nd crash:

12/23/14 5:55:06.034 PM com.apple.launchd.peruser.501[158]: ([0x0-0x23e23e].com.apple.Safari[3174]) Exited with code: 1

USER DIAGNOSTIC REPORT (1ST CRASH)

Process: WebProcess [864]

Path: /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcess

Identifier: com.apple.WebProcess

Version: 8600 (8600.1.17)

Build Info: WebKit2-7600001017000000~7

Code Type: X86-64 (Native)

Parent Process: ??? [862]

User ID: 501

Date/Time: 2014-12-23 10:00:00.560 -0500

OS Version: Mac OS X 10.8.5 (12F45)

Report Version: 10

Interval Since Last Report: 80342 sec

Crashes Since Last Report: 1

Per-App Interval Since Last Report: 61343 sec

Per-App Crashes Since Last Report: 1

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Application Specific Information:

Bundle controller class:

BrowserBundleController

Process Model:

Single Web Process

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.WebCore 0x000000011055adae WebCore::SharedBuffer::createPurgeableBuffer() const + 14

1 com.apple.WebCore 0x000000011052f63e WebCore::CachedResource::makePurgeable(bool) + 62

2 com.apple.WebCore 0x000000011042fc2f WebCore::ThreadTimers::sharedTimerFiredInternal() + 175

3 com.apple.WebCore 0x000000011042fb44 WebCore::timerFired(__CFRunLoopTimer*, void*) + 20

4 com.apple.CoreFoundation 0x000000010d26d804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

5 com.apple.CoreFoundation 0x000000010d26d31d __CFRunLoopDoTimer + 557

6 com.apple.CoreFoundation 0x000000010d252ad9 __CFRunLoopRun + 1529

7 com.apple.CoreFoundation 0x000000010d2520e2 CFRunLoopRunSpecific + 290

8 com.apple.HIToolbox 0x00000001151deeb4 RunCurrentEventLoopInMode + 209

9 com.apple.HIToolbox 0x00000001151dec52 ReceiveNextEventCommon + 356

10 com.apple.HIToolbox 0x00000001151deae3 BlockUntilNextEventMatchingListInMode + 62

11 com.apple.AppKit 0x0000000112093533 _DPSNextEvent + 685

12 com.apple.AppKit 0x0000000112092df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

13 com.apple.AppKit 0x000000011208a1a3 -[NSApplication run] + 517

14 com.apple.WebKit 0x000000010f340949 int WebKit::ChildProcessMain<WebKit::WebProcess, WebKit::WebContentProcessMainDelegate>(int, char**) + 387

15 com.apple.WebProcess 0x000000010ca72d4f 0x10ca72000 + 3407

16 libdyld.dylib 0x000000010e2877e1 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x000000010e463d16 kevent + 10

1 libdispatch.dylib 0x000000010e24ddea _dispatch_mgr_invoke + 883

2 libdispatch.dylib 0x000000010e24d9ee _dispatch_mgr_thread + 54

Thread 2:: WebCore: Scrolling

0 libsystem_kernel.dylib 0x000000010e461686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x000000010e460c42 mach_msg + 70

2 com.apple.CoreFoundation 0x000000010d24d233 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x000000010d252916 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x000000010d2520e2 CFRunLoopRunSpecific + 290

5 com.apple.CoreFoundation 0x000000010d260dd1 CFRunLoopRun + 97

6 com.apple.WebCore 0x00000001104a1dd4 WebCore::ScrollingThread::initializeRunLoop() + 244

7 com.apple.JavaScriptCore 0x000000010fb2533f ***::wtfThreadEntryPoint(void*) + 15

8 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

9 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 3:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x000000010e461686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x000000010e460c42 mach_msg + 70

2 com.apple.CoreFoundation 0x000000010d24d233 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x000000010d252916 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x000000010d2520e2 CFRunLoopRunSpecific + 290

5 com.apple.Foundation 0x000000010cabb526 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356

6 com.apple.Foundation 0x000000010cb19532 __NSThread__main__ + 1345

7 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

8 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 4:: JavaScriptCore::BlockFree

0 libsystem_kernel.dylib 0x000000010e4630fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010e2f2fb9 _pthread_cond_wait + 869

2 libc++.1.dylib 0x000000010d150851 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 109

3 com.apple.JavaScriptCore 0x000000010fd0d2b1 JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 177

4 com.apple.JavaScriptCore 0x000000010fb2f175 JSC::BlockAllocator::blockFreeingThreadMain() + 85

5 com.apple.JavaScriptCore 0x000000010fb2533f ***::wtfThreadEntryPoint(void*) + 15

6 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

7 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 5:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x000000010e4630fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010e2f2fb9 _pthread_cond_wait + 869

2 libc++.1.dylib 0x000000010d1507c9 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

3 com.apple.JavaScriptCore 0x000000010fb2fa4b JSC::GCThread::waitForNextPhase() + 171

4 com.apple.JavaScriptCore 0x000000010fb2f8a8 JSC::GCThread::gcThreadMain() + 88

5 com.apple.JavaScriptCore 0x000000010fb2533f ***::wtfThreadEntryPoint(void*) + 15

6 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

7 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 6:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x000000010e463322 __select + 10

1 com.apple.CoreFoundation 0x000000010d291f46 __CFSocketManager + 1302

2 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

3 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 7:: DFG Worklist Worker Thread

0 libsystem_kernel.dylib 0x000000010e4630fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010e2f2fb9 _pthread_cond_wait + 869

2 com.apple.JavaScriptCore 0x000000010fdee5ab JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235

3 com.apple.JavaScriptCore 0x000000010fb2533f ***::wtfThreadEntryPoint(void*) + 15

4 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

5 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 8:: FTL Worklist Worker Thread

0 libsystem_kernel.dylib 0x000000010e4630fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010e2f2fb9 _pthread_cond_wait + 869

2 com.apple.JavaScriptCore 0x000000010fdee5ab JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235

3 com.apple.JavaScriptCore 0x000000010fb2533f ***::wtfThreadEntryPoint(void*) + 15

4 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

5 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 9:: QTKit: listenOnDelegatePort

0 libsystem_kernel.dylib 0x000000010e461686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x000000010e460c42 mach_msg + 70

2 com.apple.CoreFoundation 0x000000010d24d233 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x000000010d252916 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x000000010d2520e2 CFRunLoopRunSpecific + 290

5 com.apple.CoreFoundation 0x000000010d260dd1 CFRunLoopRun + 97

6 com.apple.QTKit 0x00000001223f12e6 listenOnDelegatePort + 403

7 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

8 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 10:: QTKit: listenOnNotificationPort

0 libsystem_kernel.dylib 0x000000010e461686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x000000010e460c42 mach_msg + 70

2 com.apple.CoreFoundation 0x000000010d24d233 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x000000010d252916 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x000000010d2520e2 CFRunLoopRunSpecific + 290

5 com.apple.CoreFoundation 0x000000010d260dd1 CFRunLoopRun + 97

6 com.apple.QTKit 0x00000001223f1781 listenOnNotificationPort + 371

7 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

8 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 11:: com.apple.coremedia.networkbuffering

0 libsystem_kernel.dylib 0x000000010e461686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x000000010e460c42 mach_msg + 70

2 com.apple.CoreFoundation 0x000000010d24d233 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x000000010d252916 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x000000010d2520e2 CFRunLoopRunSpecific + 290

5 com.apple.CoreFoundation 0x000000010d260dd1 CFRunLoopRun + 97

6 com.apple.CoreMedia 0x0000000121210830 FigThreadGlobalNetworkBufferingRunloop + 21

7 com.apple.CoreMedia 0x0000000121212379 figThreadMain + 382

8 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

9 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 12:: com.apple.coremedia.asyncio

0 libsystem_kernel.dylib 0x000000010e4630fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010e2f2fb9 _pthread_cond_wait + 869

2 com.apple.CoreMedia 0x0000000121211ea8 FigSemaphoreWaitRelative + 273

3 com.apple.MediaToolbox 0x000000012127d691 0x121263000 + 108177

4 com.apple.CoreMedia 0x0000000121212379 figThreadMain + 382

5 libsystem_c.dylib 0x000000010e2ee772 _pthread_start + 327

6 libsystem_c.dylib 0x000000010e2db1a1 thread_start + 13

Thread 13:: Dispatch queue: com.apple.coremedia.videolayer.notificationqueue

0 libsystem_kernel.dylib 0x000000010e4616c2 semaphore_wait_trap + 10

1 libdispatch.dylib 0x000000010e24fc32 _dispatch_thread_semaphore_wait + 16

2 libdispatch.dylib 0x000000010e24fa92 _dispatch_barrier_sync_f_slow + 188

3 com.apple.MediaToolbox 0x00000001213ed82c 0x121263000 + 1615916

4 libsystem_blocks.dylib 0x000000010e2d26a3 _Block_release + 202

5 libdispatch.dylib 0x000000010e24b0b6 _dispatch_client_callout + 8

6 libdispatch.dylib 0x000000010e24c47f _dispatch_queue_drain + 235

7 libdispatch.dylib 0x000000010e24c2f1 _dispatch_queue_invoke + 52

8 libdispatch.dylib 0x000000010e24c1c3 _dispatch_worker_thread2 + 249

9 libsystem_c.dylib 0x000000010e2f0cdb _pthread_wqthread + 404

10 libsystem_c.dylib 0x000000010e2db191 start_wqthread + 13

Thread 14:: Dispatch queue: com.apple.coremedia.videolayer.notificationqueue