Pl4nt5NR4g5
Level 1 (0 points)

Q: USB Connect issues with Infotainment system

iPhone 6+ with iOS 8.1.2

Standard Infotainment system in Subaru Outback 2015


When USB is connected to iPhone, tapping play on infotainment screen does nothing. If I tap play on iPhone, then music plays.

I have not reset phone (as I have read suggested in other forums).


Bluetooth connection seems to work ok.

iPhone 6 Plus, iOS 8.1.2

Posted on Dec 23, 2014 6:37 PM

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Pl4nt5NR4g5

Q: USB Connect issues with Infotainment system

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  • by jason269,Helpful

    jason269 jason269 Dec 25, 2014 6:48 AM in response to Pl4nt5NR4g5
    Community Specialists
    Dec 25, 2014 6:48 AM in response to Pl4nt5NR4g5

    Hi, Pl4nt5NR4g5.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that you are unable to control your iPhone via your car controls.  I have experienced this issue myself and forcing all open applications, restarting your phone may resolve this issue.  Make sure to try additional cables as well.  If this issue persists, try the remaining troubleshooting steps in the second article below.  

     

    Force an app to close in iOS

    http://support.apple.com/kb/ht5137

     

    Get help using your iPhone, iPad, or iPod touch with your car stereo

    http://support.apple.com/en-us/HT203412

     

    Cheers,

     

    Jason H.

  • by 10sgal,Helpful

    10sgal 10sgal Dec 26, 2014 4:37 PM in response to jason269
    Level 1 (15 points)
    Dec 26, 2014 4:37 PM in response to jason269

    Doing a reset on my phone helped allow me controls on the infotainment system, as I have the same car as the original poster.  I am still having issues, however, with Voice Command.  I can see and select all my albums manually on the infotainment system, but that's obviously not ideal while driving.  When I attempt to use the Voice Commands, I continually get "The music catalogue is loading.  Please try again later."  The trouble is, I can never seem to get it to finish "loading", though, as I said, I can see it and select all my music.  Just not through the Voice Command.  Can you, by chance, advise, as I am quite against searching through my 1,000s of songs by hand while navigating the highway.  Thanks kindly for your feedback.