Q: Ipad 4 stuck on recovery screen. Can't restore.
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Dec 25, 2014 7:45 AMby jason269,Hello, krisdp.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when experiencing error 3004.
Resolve network errors
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or say the "device isn't eligible for the requested build.". These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Resolve iOS update and restore errors
http://support.apple.com/kb/ts3694
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/en-us/HT201442
Cheers,
Jason H.
