HT201079: Family purchases and payments
Learn about Family purchases and payments
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All replies
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Helpful answers
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Dec 25, 2014 7:21 AM in response to Briana's Appleby pedro d,Hello there, Briana.
When not seeing a purchased item under Family Sharing, the following Knowledge Base article offers a good checklist of items to troubleshoot why that might be the case:
If you don't see your family's shared content - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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Dec 25, 2014 7:32 AM in response to Briana's Appleby Ralph9430,Use the App Store app on your phone to double check the app you purchased. Not all apps support family sharing. Make sure the app supports family sharing. Then on your child's iPad use the App Store app and go to the screen for Updates. At the top of that screen tap on Purchases. You should then see a screen where you can view Family Purchases. If the app is listed there you can download it to your Child's iPad.
