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IPHONE 4S SCREEN DISPLAY TURNED BLACK

DISPLAY PROBLEM

iPhone 4S, iOS 8.1.1

Posted on Dec 24, 2014 2:42 AM

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Question marked as Best reply

Posted on Dec 25, 2014 8:12 AM

Hi rupinderfromnangal,


To troubleshoot this issue where your display is only showing black, please follow the steps outlined below.


If you see a solid color screen (black, white or blue)

  1. Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
  2. Reset your device while it's plugged in.
  3. If resetting doesn’t fix the issue, restore your device.
  4. If you still see the issue after you restore, contact Apple Support.


Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support


Thanks for using the Apple Support Communities!


Cheers,

Alex H.

2 replies
Question marked as Best reply

Dec 25, 2014 8:12 AM in response to rupinderfromnangal

Hi rupinderfromnangal,


To troubleshoot this issue where your display is only showing black, please follow the steps outlined below.


If you see a solid color screen (black, white or blue)

  1. Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
  2. Reset your device while it's plugged in.
  3. If resetting doesn’t fix the issue, restore your device.
  4. If you still see the issue after you restore, contact Apple Support.


Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support


Thanks for using the Apple Support Communities!


Cheers,

Alex H.

IPHONE 4S SCREEN DISPLAY TURNED BLACK

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