Q: I cannot sync my iphone to itunes

When I attempt to sync my iphone and music, it says that I need to authorize the computer, so I do it and then another box pops up saying that it already is, so I de-authorize it and authorize it again, saying that it was successful. Then it says my phone cannot be synced because my computer is no longer authorized.

iPhone 4, Windows 8

Posted on Dec 24, 2014 8:28 AM

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Q: I cannot sync my iphone to itunes

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by alex_h1,

alex_h1 Dec 25, 2014 9:10 AM in response to goasjriounh
Community Specialists

Dec 25, 2014 9:10 AM in response to goasjriounh

Howdy,

Thanks for using the Apple Support Communities.

To troubleshoot this issue where you're repeatedly being prompted to enter your Apple ID and password to authorize your computer when syncing, I'd like you to please follow the steps in the article linked to below.

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support

Happy Holidays!
Alex H.
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by getinmypants69,

getinmypants69 Dec 25, 2014 12:07 PM in response to alex_h1
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Dec 25, 2014 12:07 PM in response to alex_h1

thanks, I tried it but the problem for me is that I cannot sync my iphone 4 when I plug it in to my computer, but it still says that its no longer authorized for purchased items.
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Q: I cannot sync my iphone to itunes

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by alex_h1,

by getinmypants69,

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