rivkafromjerusalem
Level 1 (0 points)

Q: iCloud stopped backup

stared back aping my iCloud,in the beginning it told me it will take 24 hours.

then after 24 hours other 16 hours.

after that 13 hours.

and it just this min told me it can't backup,yyyyyy?...

help

Posted on Dec 24, 2014 12:54 PM

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rivkafromjerusalem

Q: iCloud stopped backup

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  • by Jason L,

    Jason L Jason L Dec 25, 2014 1:30 PM in response to rivkafromjerusalem
    Community Specialists
    Dec 25, 2014 1:30 PM in response to rivkafromjerusalem

    Hey Rivka,

    Welcome to Apple Support Communities.

     

    Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll help you resolve the issues backing up your iOS device to iCloud.

    Get help creating an iCloud backup - Apple Support

    Where can I learn more about a message I received when my device was backing up?

    See the messages that might appear when your device is backing up.

    If you might have trouble remembering the text of the message, you can take a screenshot on your iOS device. Press the Home and Lock buttons to save an image of the current screen to your Photo Library (or Camera Roll in iOS 7).

     

    My backup is taking a long time to finish.

    Depending on the size of your backup and the speed of your network, you might need more time to back up. Using a reliable connection when backing up your device is highly recommended.

     

    Ciao,

    -Jason