HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple WatchQ: trying to erase all my data on my old iPad - after putting in my passcode it keeps asking me for my restricted passcode what is my ... trying to erase all my data on my old iPad - after putting in my passcode it keeps asking me for my restricted passcode what is my restricted passcode? more
-
All replies
-
Helpful answers
-
Dec 24, 2014 2:11 PM in response to BriscoeGaryby Ralph9430,The Restrictions passcode is the passcode used to set or edit Restrictions in the Settings app.
-
Dec 24, 2014 2:21 PM in response to BriscoeGaryby Demo,If you can't remember the passcode, you will not be able to get into the settings in order erase all content and settings. You will have to wipe your iPad by restoring to factory settings using iTunes on your computer - or on any computer running iTunes.m
-
Dec 24, 2014 5:37 PM in response to BriscoeGaryby Lois Green,A restriction passcode is used to open specific apps and perform certain tasks. The restrictions passcode is four-digit.
Important: If you lose or forget your Restrictions passcode, you'll need to perform a factory restore to remove it. However, please note that resetting to factory settings will erase all data on your iPad, so before doing that, you need to backup your iPad with iTunes or iCloud.
-
Dec 24, 2014 5:44 PM in response to Lois Greenby Demo,Lois Green wrote:
However, please note that resetting to factory settings will erase all data on your iPad, so before doing that, you need to backup your iPad with iTunes or iCloud.
Backing up the iPad and subsequently restoring the backup will simply result in the forgotten restrictions passcode reappearing on the device and the OP will be back where he started - with a restrictions passcode that he cannot remember.
The iPad must be restored to factory settings ... restored as new .... without the backup being restored.
-
Dec 24, 2014 6:43 PM in response to Demoby Lois Green,Demo wrote:
Backing up the iPad and subsequently restoring the backup will simply result in the forgotten restrictions passcode reappearing on the device and the OP will be back where he started - with a restrictions passcode that he cannot remember.
The iPad must be restored to factory settings ... restored as new .... without the backup being restored.
Correct, I overlooked the problem. But all data will be erased.
Though BriscoeGary is going to erase his old iPhone, is there a way that can save the data when we don't want to lose data but forget restricted passcode?
Thanks a lot!
-