Why is my ipad reporting 19Gb in other?

A while ago, maybe a month, I tried to updaye to 8.1.x on my iPad 2, 32Gb, 8.1, Model MC983C/A, this is the cellular, wifi model. All was well until we decided we needed to update to 8. Sluggish started.




It didn't go right. My iTunes is now reporting 19Gb in the other section. Video, Apps, Photos, Documents and data, books all look normal.


What is stuck in the other portion of memory.



Thanks,

Ken

Posted on Dec 24, 2014 7:10 PM

Reply
1 reply

Dec 26, 2014 7:02 AM in response to KenZakreski

Hi KenZakreski,


Thank you for contributing to the Apple Support Communities.


It sounds like you've recently updated your iPad and now see 19 gb of "Other" data stored on your iPad.


Normally, this category would contain data such as "Settings, Siri voices, and other system data" according to this support article:


See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support


Since you have an unexpected amount of data categorized as Other, I'd recommend backing up your iPad, restoring it to factory settings, and then restoring from the backup.


You can find detailed steps for backing up and restoring your iPad here:


Use iTunes to restore your iOS device to factory settings - Apple Support


This will erase the storage on the device, including any content or files that should not have been saved as "Other" data.


Sincerely,


Jeremy

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Why is my ipad reporting 19Gb in other?

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