The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Trying to access itunes for first time after creating new Apple ID. When I try to sign in Itunes it says "This Apple ID has not yet been used with the Itunes store - please review your account info" At the Review your address page, I enter all correct credit card info and address and I cannot get past this point. Keeps showing red error stating for assistance, contact itunes support. Help!!!!!!!
iPad Air, iOS 8.1.1
Me too! This is quite frustrating. I have just contacted Apple Support online.
If you haven't already done so then you will need to do as the message says and contact iTunes Support (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
First Itunes Log-in - Please Review Account Info errors
