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My IPOD mini shows error as "www.apple.com/support/ipod"

My Ipod mini shows "www.apple.com/support/ipod "


I tried to restore my device also.It shows error as"Something went wrong".Please help me to restore my device


Thanks

iPod classic, iOS 2.x

Posted on Dec 25, 2014 8:49 AM

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Question marked as Best reply

Posted on Dec 26, 2014 10:22 AM

Hi Manickkam,


Thanks for contributing to the Apple Support Communities.


It sounds like you need to restore your iPod. Be sure to follow these steps when restoring the device:


Restoring iPod to factory settings - Apple Support


If you receive an error message when restoring your iPod, try restoring it while it is in disk mode:


Putting iPod into Disk Mode - Apple Support


Sincerely,


Jeremy

4 replies
Question marked as Best reply

Dec 26, 2014 10:22 AM in response to Manickkam

Hi Manickkam,


Thanks for contributing to the Apple Support Communities.


It sounds like you need to restore your iPod. Be sure to follow these steps when restoring the device:


Restoring iPod to factory settings - Apple Support


If you receive an error message when restoring your iPod, try restoring it while it is in disk mode:


Putting iPod into Disk Mode - Apple Support


Sincerely,


Jeremy

My IPOD mini shows error as "www.apple.com/support/ipod"

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