I cannot share my music with family with new iTunes

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I cannot share my music with family with new iTunes

I have followed all of the steps to share music between my account and my husband's account, but cannot transfer music. I can't transfer purchased music or music I downloaded from a cd. I have followed all of the proper steps to do this, but I am not able to drag music to my library. I have restarted, turn sharing on and off, checked apple id....everything and still have trouble. I have the latest version of iTunes on both computers. I do not know what to do next. Any help would be greatly appreciated.

null-OTHER, Windows 7, itunes home sharing

Posted on Dec 25, 2014 12:42 PM

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Answer 1

jeffd55

Community Specialist

Dec 27, 2014 6:19 AM in response to constanceok

Hello constanceok,

Thank you for using Apple Support Communities.

I see where you have tried a lot of steps to get your music sharing to work. I would recommend first taking another look at this article and following the steps in order, even if you have already tried most or all of them. I have found that frustrating issues such as this often result from missing a step or getting one out of order.

How to share music and video with iTunes - Apple Support

If you are still having trouble, this article provides troubleshooting suggestions.

Troubleshooting Home Sharing - Apple Support

Regards,

Jeff D.

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