rahayu_salim

Level 1 (0 points)

Q: my iphone connot backup with my laptop with windows7

my iphone 4s cannot backup on my laptop with os windows7 ,how to repair with itune or ????

iPhone 4S, iOS 8.1.1, my iphone cannot backup on laptop

Posted on Dec 25, 2014 2:46 PM

I have this question too

Q: my iphone connot backup with my laptop with windows7

All replies

Helpful answers

by brenden dv,

brenden dv Dec 27, 2014 7:04 AM in response to rahayu_salim
Community Specialists

Dec 27, 2014 7:04 AM in response to rahayu_salim

Hi rahayu_salim,

I'm sorry to hear you are having issues backing up your iPhone. If you continue to have issues backing up to iTunes, you may find the troubleshooting steps outlined in the following article helpful:

If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support

Regards,
- Brenden
Reply options

Link to this post