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keeps saying account needs to be verified when i try to download music from my cloud.

every time i click the little download from the cloud button it tells me my account needs to be authorized but I'm already logged in.

MacBook Pro (13-inch Mid 2012)

Posted on Dec 25, 2014 6:11 PM

Reply
1 reply

Dec 27, 2014 8:41 AM in response to kathrynxz

Hi kathrynxz,


I'm sorry to hear you are having issues with iTunes in the Cloud/iTunes Match. If you continue to be prompted to authorize before downloading, you may want to try manually authorizing, as outlined in this article:


Authorize your computer in iTunes - Apple Support


If you are still having issues, you may also want to try the troubleshooting steps outlined in the following articles:


iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support

How to troubleshoot iTunes Match - Apple Support


Regards,

- Brenden

keeps saying account needs to be verified when i try to download music from my cloud.

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