Constant Kernel Panics on Mavericks 10.9.5

Question

Level 1

8 points

Constant Kernel Panics on Mavericks 10.9.5

Hey Everyone,

I really hope someone out there can help me out because these recent kernel panics I've been getting are driving me crazy because they always happen right in the middle of some important project I'm working on.

Before I share the latest kernel panic diagnostic let me give you a bit of history on my computer. I'm running a late 2011 MBP with Mavericks 10.9.5. I had issues with the logic board in the past and got it replaced. I've only had the computer for a little over 2-2.5 years now, and started noticing lots of issues with it after an overall short period of time, mainly related to performance. The computer would run hot with the fans blazing just from watching an HD video on Youtube. Admittedly I do heavy graphics work with Adobe software and 3D apps like Cinema4D. Some of the research I've been doing regarding these kernel panics has lead me to believe that this could potentially be a heating issue. But let's not get ahead of ourselves. I decided that I would install more RAM in the computer, bringing it up from 8GB to 16GB. Apparently this Macbook model was only sold with a max of 8GB of RAM, but I heard that it could handle up to 16. So maybe this is potentially the issue, I am running more RAM than I'm "supposed" to, even though the system can technically handle it. Other people have reported issues with the Radeon graphics card (I've got the 6770 M installed).

It doesn't end there though, unfortunately. About two months or so ago I started having major problems with Dashboard. After running processor intensive applications (it would seem), Dashboard would start eating up crazy amounts of memory, stalling all my running programs. Some people said that turning off apps within Dashboard that constantly received data (like the weather app for example) could be causing this. I did that, but it didn't help. I would have to constantly go into Application Manager and kill Dashboard. Eventually I got fed up with doing this and found out how to permanently turn it off. That helped with the memory issues. But THEN the kernel panics started happening. They had happened very rarely in the past, but now it is literally every 2-3 days. And the last bit of info I can share to hopefully help someone figure this problem out for me is that I think the last two times they happened, it was while I was in the middle of typing up a document in Open Office. It definitely did just happen while using Open Office, but I can't confirm the previous one. I am going to be very careful to note exactly which application I am using when it happens from here on out.

Here's the Apple Diagnostic report from the last one:

Anonymous UUID: 13B651EC-1735-9660-46E4-0E98E6F692B0

Thu Dec 25 23:57:30 2014

panic(cpu 6 caller 0xffffff802cedc43e): Kernel trap at 0xffffff802ce49d70, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00000001283aa000, CR3: 0x000000000ea5c04e, CR4: 0x00000000000606e0

RAX: 0xffefff8054c601a0, RBX: 0xffffff8059b33b30, RCX: 0x0701ce172163b545, RDX: 0x0701df64aaf6b545

RSP: 0xffffff8218333e80, RBP: 0xffffff8218333e80, RSI: 0xffffff802d489cd0, RDI: 0xffffff8059b33b30

R8: 0xffffff802d489ce8, R9: 0x0000000000000000, R10: 0x0701df64aae77341, R11: 0xffffff802d489ce8

R12: 0xffffff802d489cd0, R13: 0x0000000000000000, R14: 0x0701df64aaf6b545, R15: 0x0701df64aae77304

RFL: 0x0000000000010097, RIP: 0xffffff802ce49d70, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00000001283aa000, Error code: 0x0000000000000000, Fault CPU: 0x6

Backtrace (CPU 6), Frame : Return Address

0xffffff820dfbddf0 : 0xffffff802ce22f79

0xffffff820dfbde70 : 0xffffff802cedc43e

0xffffff820dfbe040 : 0xffffff802cef3976

0xffffff820dfbe060 : 0xffffff802ce49d70

0xffffff8218333e80 : 0xffffff802ce48f78

0xffffff8218333f20 : 0xffffff802ce496d1

0xffffff8218333f40 : 0xffffff802ce2ebf5

0xffffff8218333f70 : 0xffffff802cec9b9d

0xffffff8218333fb0 : 0xffffff802cef4196

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:

13F34

Kernel version:

Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64

Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0

Kernel slide: 0x000000002cc00000

Kernel text base: 0xffffff802ce00000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 19024717391468

last loaded kext at 16313699784833: com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.1 (addr 0xffffff7fad68f000, size 20480)

last unloaded kext at 16650868481652: com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.1 (addr 0xffffff7fad68f000, size 20480)

loaded kexts:

foo.tun 1.0

com.Cycling74.driver.Soundflower 1.5.1

com.paceap.kext.pacesupport.snowleopard 5.9

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.2.7f3

com.apple.kext.AMDFramebuffer 1.2.4

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AGPM 100.14.34

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.AMDRadeonX3000 1.2.4

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.driver.AppleHDA 2.6.3f4

com.apple.driver.AppleIntelHD3000Graphics 8.2.4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.kext.AMD6000Controller 1.2.4

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleMuxControl 3.6.22

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.iokit.SCSITaskUserClient 3.6.7

com.apple.driver.XsanFilter 404

com.apple.BootCache 35

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AppleSDXC 1.5.2

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.security.quarantine 3

com.apple.nke.applicationfirewall 153

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOBluetoothFamily 4.2.7f3

com.apple.iokit.IOAcceleratorFamily 98.23

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.kext.AMDSupport 1.2.4

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.kext.triggers 1.0

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.driver.AppleUSBMultitouch 240.10

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.TMSafetyNet 7

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOReportFamily 23

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.69f4

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB

Serial ATA Device: HL-DT-ST DVDRW GS31N

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: IR Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Really hope someone can help me out here and I'm praying that this is not a hardware issue because my Mac ain't under warranty anymore!

MacBook Pro (15-inch Late 2011), OS X Mavericks (10.9.5)

Posted on Dec 25, 2014 9:26 PM

Reply

Answer 1

Dec 26, 2014 5:36 AM in response to ButterGroove

foo.tun 1.0

com.Cycling74.driver.Soundflower 1.5.1

com.paceap.kext.pacesupport.snowleopard 5.9

Remove this third party software.

Reply

Answer 2

ButterGroove Author

Level 1

8 points

Dec 26, 2014 7:03 AM in response to QuickTimeKirk

What is it about these particular third party software that is the problem? I have had the Soundflower driver installed for a long time now, and these kernel panics only started happening recently so it shouldn't be that. I'm not entirely sure about the pacesuppoort.snowleopard and foo.tun though. It seems like from reading other threads that foo.tun is somehow related to this "Hotspot Shield" app or VMware, but I don't have either of those installed... And I don't know what the pacesupport one is at all.

Is it likely that the problem is software related, not hardware related?

Reply

Answer 3

Eric Root

Level 10

685,257 points

Dec 26, 2014 8:37 AM in response to ButterGroove

Until you try removing the software it will be hard to tell. Also try removing Google Chrome helper. Un-install using the developer’s instructions to make sure you remove all parts of the application.

Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.

Etrecheck – System Information

Reply

Answer 4

ButterGroove Author

Level 1

8 points

Dec 26, 2014 8:56 AM in response to Eric Root

Hi Eric,

I downloaded the Etrecheck app and here is the report that it created:

Problem description:

Constant kernel panics happening every 2-3 days on my late 2011 MBP running Mavericks 10.9.5, started a few weeks ago.

EtreCheck version: 2.1.5 (108)

Report generated December 26, 2014 at 11:46:41 AM EST

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2011) (Verified)

MacBook Pro - model: MacBookPro8,2

1 2.4 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1680 x 1050

AMD Radeon HD 6770M - VRAM: 1024 MB

System Software: ℹ️

OS X 10.9.5 (13F34) - Uptime: 11:50:48

Disk Information: ℹ️

APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

MAC NAVI (disk0s2) / : 749.30 GB (311.89 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GS31N

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Configuration files: ℹ️

/etc/hosts - Count: 2

Gatekeeper: ℹ️

Anywhere

Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] com.blackmagic-design.desktopvideo.iokit.driver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.driver.BlackmagicIO (10.1 - SDK 10.8) [Support]

[loaded] foo.tun (1.0) [Support]

/Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns

[not loaded] com.blackmagic-design.desktopvideo.firmware (10.1 - SDK 10.8) [Support]

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]

[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) [Support]

[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Support]

[not loaded] com.wacom.kext.wacomtablet (6.3.3) [Support]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Support]

Startup Items: ℹ️

tun: Path: /Library/StartupItems/tun

Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[running] com.adobe.AdobeCreativeCloud.plist [Support]

[running] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]

[running] com.wacom.wacomtablet.plist [Support]

Launch Daemons: ℹ️

[failed] com.adobe.fpsaud.plist [Support] [Details]

[invalid?] com.adobe.SwitchBoard.plist [Support]

[running] com.autodesk.backburner_manager.plist [Support]

[running] com.autodesk.backburner_server.plist [Support]

[loaded] com.autodesk.backburner_start.plist [Support]

[loaded] com.blackmagic-design.desktopvideo.XPCService.plist [Support]

[running] com.blackmagic-design.DesktopVideoHelper.plist [Support]

[running] com.blackmagic-design.streaming.BMDStreamingServer.plist [Support]

[invalid?] com.opengarden.meshclient.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

[loaded] PACESupport.plist [Support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.redgiantsoftware.updater.plist [Support]

[loaded] com.valvesoftware.steamclean.plist [Support]

User Login Items: ℹ️

iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Internet Plug-ins: ℹ️

WacomNetscape: Version: 1.1.1-1 [Support]

Default Browser: Version: 537 - SDK 10.9

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]

FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version

3rd Party Preference Panes: ℹ️

Blackmagic Desktop Video [Support]

Flash Player [Support]

Java [Support]

WacomTablet [Support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Destinations:

Main Partition [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Excellent

Backup size 0 B > (Disk size 0 B X 3)

Top Processes by CPU: ℹ️

5% WindowServer

0% Creative Cloud

0% fontd

0% AppleSpell

0% Google Chrome

Top Processes by Memory: ℹ️

241 MB Google Chrome Helper

241 MB Google Chrome

189 MB soffice

189 MB mds_stores

189 MB com.apple.IconServicesAgent

Virtual Memory Information: ℹ️

11.88 GB Free RAM

2.91 GB Active RAM

673 MB Inactive RAM

1.71 GB Wired RAM

1.57 GB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Dec 25, 2014, 11:57:30 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-25-235730_[redacted].panic [Details]

Dec 25, 2014, 11:56:28 PM Self test - passed

Dec 24, 2014, 08:26:46 PM /Library/Logs/DiagnosticReports/Adobe InDesign CC 2014_2014-12-24-202646_[redacted].hang

Dec 24, 2014, 08:16:22 PM /Library/Logs/DiagnosticReports/WacomTabletDriver_2014-12-24-201622_[redacted]. crash

Dec 17, 2014, 04:36:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-17-163618_[redacted].panic [Details]

Dec 12, 2014, 06:35:04 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-12-183504_[redacted].panic [Details]

Dec 4, 2014, 09:57:42 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-04-215742_[redacted].panic [Details]

I took a look into the Library/StartupItems folder and I can see the "tun" folder which correspondes to that foo.tun process. Should I just delete the folder? Doesn't seem to be any way to turn it "off". Also, I'm not sure how to turn off or disable Google Chrome Helper. I've been reading from various other people that it has been causing memory leak issues, but couldn't find any way to disable it. Some even said that after they uninstalled Chrome, the Helper app was still running. What should I do about that? Thanks.

Reply

Answer 5

ButterGroove Author

Level 1

8 points

Dec 31, 2014 9:19 AM in response to ButterGroove

Any luck finding the issue from reading through the logs? I could really use some help here, thank you.

Reply

Answer 6

ButterGroove Author

Level 1

8 points

Jan 4, 2015 6:15 PM in response to ButterGroove

Seriously, no one has any idea what the issue could be???

Reply

Answer 7

Eric Root

Level 10

685,257 points

Jan 5, 2015 10:37 AM in response to ButterGroove

Did you un-install the applications QuickTime Kirk suggested? If so, not all of the parts and pieces were removed for Pace and Soundflower.

See if you can find the files using this program

EasyFind – Spotlight Replacement

Reply

Answer 8

ButterGroove Author

Level 1

8 points

Jan 5, 2015 2:43 PM in response to Eric Root

Eric, the foo.tun was a startup item which I did end up deleting. I wasn't able to locate Pace, but I will install the software you suggested and get rid of that. I do however need to keep Soundflower around. I doubt that is the issue as I've had it for quite awhile and it never gave me any problems in the past. Once I get rid of Pace, I'll run Etrecheck again and paste in the new report it provides. Thanks.

Reply

Answer 9

ButterGroove Author

Level 1

8 points

Jan 6, 2015 9:05 AM in response to ButterGroove

I was able to find the pacesupport kext and remove that one. I ran EtreCheck again and here is the latest report:

EtreCheck version: 2.1.5 (108)

Report generated January 6, 2015 at 11:55:24 AM EST

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2011) (Verified)

MacBook Pro - model: MacBookPro8,2

1 2.4 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1680 x 1050

AMD Radeon HD 6770M - VRAM: 1024 MB

System Software: ℹ️

OS X 10.9.5 (13F34) - Uptime: 11 days 11:59:17

Disk Information: ℹ️

APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

MAC NAVI (disk0s2) / : 749.30 GB (311.17 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GS31N

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

LG Electronics Inc. LGE Android Phone

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Configuration files: ℹ️

/etc/hosts - Count: 2

Gatekeeper: ℹ️

Anywhere

Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] com.blackmagic-design.desktopvideo.iokit.driver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.driver.BlackmagicIO (10.1 - SDK 10.8) [Support]

/Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns

[not loaded] com.blackmagic-design.desktopvideo.firmware (10.1 - SDK 10.8) [Support]

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]

[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) [Support]

[not loaded] com.wacom.kext.wacomtablet (6.3.3) [Support]

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[running] com.adobe.AdobeCreativeCloud.plist [Support]

[running] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]

[running] com.wacom.wacomtablet.plist [Support]

Launch Daemons: ℹ️

[failed] com.adobe.fpsaud.plist [Support] [Details]

[invalid?] com.adobe.SwitchBoard.plist [Support]

[failed] com.autodesk.backburner_manager.plist [Support]

[running] com.autodesk.backburner_server.plist [Support]

[loaded] com.autodesk.backburner_start.plist [Support]

[loaded] com.blackmagic-design.desktopvideo.XPCService.plist [Support]

[running] com.blackmagic-design.DesktopVideoHelper.plist [Support]

[running] com.blackmagic-design.streaming.BMDStreamingServer.plist [Support]

[invalid?] com.opengarden.meshclient.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

[invalid?] PACESupport.plist [Support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.redgiantsoftware.updater.plist [Support]

[loaded] com.valvesoftware.steamclean.plist [Support]

User Login Items: ℹ️

iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Internet Plug-ins: ℹ️

WacomNetscape: Version: 1.1.1-1 [Support]

Default Browser: Version: 537 - SDK 10.9

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]

FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version

3rd Party Preference Panes: ℹ️

Blackmagic Desktop Video [Support]

Flash Player [Support]

Java [Support]

WacomTablet [Support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Destinations:

Main Partition [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Excellent

Backup size 0 B > (Disk size 0 B X 3)

Top Processes by CPU: ℹ️

2% hidd

1% firefox

1% Google Chrome

0% Creative Cloud

0% WindowServer

Top Processes by Memory: ℹ️

790 MB firefox

309 MB Google Chrome

223 MB com.apple.IconServicesAgent

189 MB softwareupdated

189 MB OmniGraffle Professional

Virtual Memory Information: ℹ️

8.64 GB Free RAM

5.05 GB Active RAM

1.58 GB Inactive RAM

1.90 GB Wired RAM

5.59 GB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Dec 25, 2014, 11:57:30 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-25-235730_[redacted].panic [Details]

Dec 17, 2014, 04:36:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-17-163618_[redacted].panic [Details]

Dec 12, 2014, 06:35:04 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-12-183504_[redacted].panic [Details]

Reply

Answer 10

Eric Root

Level 10

685,257 points

Jan 6, 2015 9:50 AM in response to ButterGroove

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]

Hard drive level System/Library/Extensions and remove.

[invalid?] PACESupport.plist [Support]

Same place as before, except go to LaunchDaemons.

Reply

Answer 11

ButterGroove Author

Level 1

8 points

Jan 6, 2015 2:29 PM in response to Eric Root

Eric, I removed the two files you mentioned and here is the report from Etrecheck:

EtreCheck version: 2.1.5 (108)

Report generated January 6, 2015 at 5:06:50 PM EST

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2011) (Verified)

MacBook Pro - model: MacBookPro8,2

1 2.4 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1680 x 1050

AMD Radeon HD 6770M - VRAM: 1024 MB

System Software: ℹ️

OS X 10.9.5 (13F34) - Uptime: 11 days 17:10:45

Disk Information: ℹ️

APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

MAC NAVI (disk0s2) / : 749.30 GB (309.87 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GS31N

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Configuration files: ℹ️

/etc/hosts - Count: 2

Gatekeeper: ℹ️

Anywhere

Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] com.blackmagic-design.desktopvideo.iokit.driver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1 - SDK 10.8) [Support]

[not loaded] com.blackmagic-design.driver.BlackmagicIO (10.1 - SDK 10.8) [Support]

/Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns

[not loaded] com.blackmagic-design.desktopvideo.firmware (10.1 - SDK 10.8) [Support]

/System/Library/Extensions

[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) [Support]

[not loaded] com.wacom.kext.wacomtablet (6.3.3) [Support]

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[running] com.adobe.AdobeCreativeCloud.plist [Support]

[running] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]

[running] com.wacom.wacomtablet.plist [Support]

Launch Daemons: ℹ️

[failed] com.adobe.fpsaud.plist [Support] [Details]

[invalid?] com.adobe.SwitchBoard.plist [Support]

[failed] com.autodesk.backburner_manager.plist [Support]

[running] com.autodesk.backburner_server.plist [Support]

[loaded] com.autodesk.backburner_start.plist [Support]

[loaded] com.blackmagic-design.desktopvideo.XPCService.plist [Support]

[running] com.blackmagic-design.DesktopVideoHelper.plist [Support]

[running] com.blackmagic-design.streaming.BMDStreamingServer.plist [Support]

[invalid?] com.opengarden.meshclient.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.redgiantsoftware.updater.plist [Support]

[loaded] com.valvesoftware.steamclean.plist [Support]

User Login Items: ℹ️

iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Internet Plug-ins: ℹ️

WacomNetscape: Version: 1.1.1-1 [Support]

Default Browser: Version: 537 - SDK 10.9

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]

FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version

3rd Party Preference Panes: ℹ️

Blackmagic Desktop Video [Support]

Flash Player [Support]

Java [Support]

WacomTablet [Support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Destinations:

Main Partition [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Excellent

Backup size 0 B > (Disk size 0 B X 3)

Top Processes by CPU: ℹ️

10% firefox

9% NetAuthAgent

6% WindowServer

2% hidd

1% Finder

Top Processes by Memory: ℹ️

807 MB firefox

309 MB Google Chrome

247 MB Google Chrome Helper

223 MB com.apple.IconServicesAgent

189 MB softwareupdated

Virtual Memory Information: ℹ️

7.42 GB Free RAM

5.25 GB Active RAM

2.64 GB Inactive RAM

1.86 GB Wired RAM

6.57 GB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Dec 25, 2014, 11:57:30 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-25-235730_[redacted].panic [Details]

Dec 17, 2014, 04:36:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-17-163618_[redacted].panic [Details]

Dec 12, 2014, 06:35:04 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-12-183504_[redacted].panic [Details]

Hopefully that will take care of things. I will let you know if any more kernel panics occur. Nothing for the past few days though I haven't been running my computer very intensively or frequently since the last one.

Reply