HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
Alexx94

Q: iPhone 5s is stuck in a loop of the apple logo followed by a blue screen

Hi,

Since last night my iPhone 5s has been stuck in a loop of the apple start up sceen, followed by a blue screen and a black screen. I can't do the manual reset or restore because my home button is broken (I usually use one on the touchscreen) and iTunes won't recognise my phone. Is there anything I can do?!

 

Any help would be much appreciated!

 

Thanks

iPhone 5s, iOS 8.1.2

Posted on Dec 26, 2014 6:29 AM

Close

Q: iPhone 5s is stuck in a loop of the apple logo followed by a blue screen

  • All replies
  • Helpful answers