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Sherwood Botsford

Q: Itunes blank screen on store access

Itunes in all other respects behaving normally.  Current version is 11.0.4. OS is 10.7.5  I'm reluctant to upgrade.  Indeed, I'm considering reverting to 10.7 or to finding another music manager.  (Apple:  STOP fixing things that aren't broken)

 

On accessing the store, I get a blank page.  No error message.

 

If I go Store - View account, my account comes up normally.  However if, from that page I click manage recommendations I get a blank screen.

If I go Store - View account - Create Nickname, I get a new screen to change the nickname, but nothing happens when I submit.

 

If I click signin on the main panel, nothing happens.

 

If I go Store -> Sign in  I get a modal dialog panel for Apple ID, and password.  NOthing happens, except now the main panel has my apple ID.

Mac Pro, OS X Mountain Lion (10.8.5), 3.2 GHz Quad Core Xeon; 24 GB ram;

Posted on Dec 26, 2014 10:08 AM

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