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Helpful answers
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Dec 28, 2014 9:04 AM in response to misscrocksby sterling r,Hey there misscrocks,
It sounds like you had downloaded the iTunes installer but its not installing for some reason. First get the most up to date file from the official iTunes site here:
Apple - iTunes - Download iTunes Now
If that doesnt install correctly or still gives you the error about your operating system, I would next recommend you use the troubleshooting information in the following article named:
Issues installing iTunes for Windows
Thank you for using Apple Support Communities.
Cheers,
Sterling
