SeanB.99
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Q: My iPhone 5s screen acts weird when charging

When my iPhone is plugged in charging the screen goes crazy. It's like someone is tapping random parts of the screen, I am using a Belkin lighting cable, which has a belkin logo at the usb end, I'm also fairly sure the wall plug isn't an apple wall plug. What would the problem be?

Also the output of the plug is 5v-1a, if that's important.

iPhone 5s, iOS 8.1

Posted on Dec 26, 2014 3:24 PM

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SeanB.99

Q: My iPhone 5s screen acts weird when charging

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  • by Jason L,

    Jason L Jason L Dec 28, 2014 11:38 AM in response to SeanB.99
    Community Specialists
    Dec 28, 2014 11:38 AM in response to SeanB.99

    Hello Sean,

    Welcome to Apple Support Communities.

     

    Do you see the same display issue when charging your iPhone 5s using the USB cable that came with your device? Take a look at the article linked below, it provides troubleshooting suggestions that’ll resolve charging issues.

    Charge your iPhone and iPod touch - Apple Support

    Plug in to a power source

    Use the USB cable that came with your device and plug in to one of these power sources (if you’re using a third-party cable or accessory, make sure it’s Apple certified).

    • Power outlet: Use a USB power adapter and connect to a power outlet.
    • Computer: Make sure your computer is on and not in sleep mode, then connect to a USB 2.0 or 3.0 port. Don’t use the USB ports on your keyboard.
    • Other USB power source: You can use a powered USB hub, docking station, or other accessory to charge your device.

    When your device is charging, you’ll see a small lightning bolt next to the battery ios_battery_indicator.png. Learn what to do if your device doesn't charge when you plug it in.

     

    Take care,

    -Jason