Q: My itunes will not allow me to backup my new phone, it is saying that the iphone does not allow it. Is there a setting i need to c ... My itunes will not allow me to backup my new phone, it is saying that the iphone does not allow it. Is there a setting i need to click in order for my phone to back up? more
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Dec 28, 2014 2:05 PM in response to vmendoza7785by Brett L,Hey vmendoza7785,
Congratulations on getting your new iPhone. I'm sure it is frustrating not being able to do everything you want with it. Let's see if we can get your backup started.
If you are having an issue with being unable to make a backup of your iPhone with iTunes, I would suggest that you troubleshoot using the steps in this article -
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L
