Q: bad phone isssues

all my apps keep crashing no matter what I do, I tried to restart my phone, turning it off, deleting and reinstalling the apps but they keep crashing. also every time I try to use the Internet it takes forever to load anything. what should I do to fix it?

iPhone 5c, iOS 8.1.1

Posted on Dec 26, 2014 9:10 PM

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by mario49,

mario49 Dec 28, 2014 2:01 PM in response to ecw7602
Community Specialists

Dec 28, 2014 2:01 PM in response to ecw7602

Hey ecw7602,

Thanks for the question. If I understand correctly, every app is crashing and the internet is slow. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support

Use iTunes to restore your iOS device to factory settings - Apple Support

Thanks for using Apple Support Communities.
Cheers,
Mario
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