Trying to reset to factory settings

when trying to reset to factory settings, I get a message that verification failed, there was an error connecting to icloud

Posted on Dec 27, 2014 8:05 AM

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Level 10

166,747 points

Dec 27, 2014 8:52 AM in response to sharonfromniagara falls

See if there is something in here that helps you with this problem. Maybe it is a password issue.

iCloud: Account troubleshooting - Apple Support

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Trying to reset to factory settings

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