Q: I can't open iTunes on my brand new Mac!I am getting the message that I am exceeding my limit of 5 computers! Huh, I only have two desktops and two laptops (not counting my new MacBook Pro). I do have an old (discarded) laptop that had iTunes! Help!!

Hi! I have a new MacBook Pro, but I haven't been able to put iTunes on it even though I have used it for years on my iPhone, iPad, and two Windows desktops and two Windows laptops. I keep getting the message that "I am exceeding my iTunes account limit of 5 computers (not counting my iPhone and iPad, which are explicitly excluded from the count according to the message)". As anyone can see, I only have 4 computers, so I should not have any problems with installing iTunes, but this same message says that I need to deauthorize at least one computer or maybe I have extra authorizations on a computer.

I can't even find a list or map of the computers on my iTunes account! Please, somebody help ASAP!!!!! Thanks!!!!!

Murray in Atlanta

**** cell

Message was edited by: lmfj20001

<Personal Information Edited By Host>