InstallerS Problem - Consuming All my RAM

See if you can find the file using this program

EasyFind – Spotlight Replacement

I also have this problem.

Any luck in resolving it?

With the Activity Monitor open, double click the InstallerS entry.

As an example, I double clicked the 1Password mini entry. Double clicking gives you a separate window. Click on the Open Files and Ports tab. The location of the app itself should be near the top. For the 1Password mini entry, it's the second line (which I highlighted).

You should be able to find what app is being loaded as InstallerS the same way. Note that its file name may not actually be "InstallerS".

Turns out InstallS is a new Genieo component.

You can use Adware Medic to remove Genieo.

Thank you so much.

I actually used your previous suggestion....

Activity Monitor.....InstallerS.......OpenFilesandPorts.....

I was able to track down Genieo.......deleted all references 2 days ago.

All good.

Thank you!!!!!

HI kvarde,

I have got the exact problem as you did. I have a question. How did you track down Genieo and delete all the references?

I dont know how to do it. Could you please tell me how?

Thank you so much 🙂

You could either manually remove the components by following Apple's guide, or use the automated tool, Adware Medic, which I linked to above.

It has been a few weeks. But here is what I remember.

I used the suggestion above (Kurt Lang).

Open Activity Monitor

Find "InstallerS" and double-click it

Click on "open files and ports"

This provides a list of files associated with "InstallerS"

This is where I first found the Geneio connection that Kurt Lang mentioned in his 2nd post.

I then went to "Finder" and typed "genieo" in the search box.

I think there were 5 or 6 files that came up with "genieo" in them.

I then right-clicked on each and moved them to trash.

I was afraid to just delete in case they were linked to other necessary files.

After deleting them, I restarted computer, and "InstallerS" never came back (2 weeks now).

After I few days, I emptied the trash.

Thank you so much. I got it 🙂

Thank you. I was finally able to delete all those stuff

I have had this problem for weeks and have been trying to track down the files to delete them however I cannot find them. I have gone through the activity monitor steps and found the location of the com.genioinnovation.Installer, but when I go to the location the file is not there. I have tried simply quitting the process, which stops the message of interrupting an installation when I shut down the computer, but then every time I restart my mac and look at my processes there it is again, and still no file in the file location.

Anyone have ideas?

I have two links above, either of which should help you remove Genieo. There's Apple's manual guide, or you could download AdwareMedic.

Written by Thomas Reed, a long time poster and the ‘expert’ on malware.

Malware Guide – Adware – 10.6 and under

REPEATING MY ANSWER FROM ABOVE

THIS WORKED....AND NO PROBLEMS FOR 2 MONTHS.

I used the suggestion above (Kurt Lang).

Open Activity Monitor

Find "InstallerS" and double-click it

Click on "open files and ports"

This provides a list of files associated with "InstallerS"

This is where I first found the Geneio connection that Kurt Lang mentioned in his 2nd post.

I then went to "Finder" and typed "genieo" in the search box.

I think there were 5 or 6 files that came up with "genieo" in them.

I then right-clicked on each and moved them to trash.

I was afraid to just delete in case they were linked to other necessary files.

After deleting them, I restarted computer, and "InstallerS" never came back (2 weeks now).

After I few days, I emptied the trash.

That helped! But in my case it was installerT Thanks a lot!