Gryphon91

Q: Can't see shared content on family share

I set up family share for three members. The first two members' (me and my dad) accounts were originally paid by the same credit card and once we joined family share we could easily access each other's shared content.

 

But, once I added my sister (whose account is originally paid by a different credit card) I could not access any of her shared content (it's not even visible on me or my dad's phones) and nor can she access our shared content.

 

I have made sure that the "Share My Purchases" option is turned on.

 

Does anyone have any advice on how I can fix this problem? Is the fact that her separate account used a different credit card in the past, a problem?

iPhone 5s, iOS 8.1.2, Family Share

Posted on Dec 27, 2014 12:32 PM

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