Why can't I see apps I have purchased in itunes?

When I open iTunes with my iPhone connected to my PC I can't see the apps I have purchased. I can see what is on my iPhone.

Posted on Dec 27, 2014 11:18 AM

Reply
1 reply

Dec 29, 2014 9:31 AM in response to KevHeadKJK

Hi KevHeadKJK,

Happy Holidays! If you want to see all of your iTunes Store purchase history in iTunes on your PC, follow these steps:

See your purchase history in the iTunes Store - Apple Support
http://support.apple.com/en-us/ht2727


See your purchase history

  1. Click to open your account in iTunes.
  2. Sign in with your Apple ID. iTunes will open to your purchase history, and you'll see the items you purchased.

Alternatively, you can:

  1. Open iTunes.
  2. Click iTunes Store.
  3. Click Sign In.
  4. Enter your Apple ID and password.
    User uploaded file
  5. Click your Apple ID and select Account from the drop-down menu.
    User uploaded file
  6. Next to Purchase History, click See All.
    It might take a moment for your Purchase History to appear.
    User uploaded file
  7. To see the details for a purchase, click the arrow to the left of the order date. Your most recent purchases are first.
    User uploaded file
    You'll see the date, time, and web order number in the top-right corner. If you don't recognize a purchase, see if it's one of these types of charges.
    User uploaded file

Learn more


  • Download past purchases.
  • Resolve an unpaid balance.
  • Manage your Mac App Store purchases.
  • Hide items in your Purchase History.
  • Report a problem or request a refund for a purchase made within the last 90 days.
  • For help with an older purchase, contact iTunes Store support and select Purchases, Billing, and Redemption.


Cheers,

Judy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I see apps I have purchased in itunes?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.