iPod 5 will not turn on or charge or go into recovery mode

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iPod 5 will not turn on or charge or go into recovery mode

I have a cracked iPod 5 with most of the LED screen fallen off. About a day ago I was using it and it worked fine then i walked away and came back and it was just a black screen and would not turn on or anything. I have attempted to charge it but it does not make a difference. It does not get recognised when I connect it to itunes via my iMac. I can't even try to put it into recovery mode because the home button is broken/stuck, I tried downloading a program to put it into recovery mode which didnt work. My insurance or warranty has expired I have tried everything please help!! Thanks

iPod 5

Posted on Dec 27, 2014 1:04 PM

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Answer 1

ChrisJ4203

Level 10

236,345 points

Dec 27, 2014 1:06 PM in response to mariacardoso

It has probably finally failed, considering the condition you describe. I suggest replacing it.

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Answer 2

mariacardoso Author

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Dec 27, 2014 1:07 PM in response to ChrisJ4203

Do you think I should take it to a genius bar at an apple store?

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Answer 3

lllaass

Level 10

210,519 points

Dec 27, 2014 1:13 PM in response to mariacardoso

Turn on without Home/Power Button

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Answer 4

ChrisJ4203

Level 10

236,345 points

Dec 27, 2014 1:14 PM in response to mariacardoso

If you do, they will probably offer you an out of warranty replacement, since the home button and the screen are shot.

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Answer 5

mariacardoso Author

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Dec 27, 2014 1:24 PM in response to ChrisJ4203

Sorry what does that mean? Do I have to pay full price for a new iPod?

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Answer 6

lllaass

Level 10

210,519 points

Dec 27, 2014 1:27 PM in response to mariacardoso

Out of warranty replacement is $99 for 16 GB 5G and $149 for the other 5Gs

except:

If your iPod is ineligible for warranty service, it may be eligible for out-of-warranty service. For example, an iPod that fails due to accidental damage or liquid damage is ineligible for warranty service but eligible for out-of-warranty service. However, certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications.

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Answer 7

ChrisJ4203

Level 10

236,345 points

Dec 27, 2014 1:28 PM in response to mariacardoso

No, an out of warranty replacement is a refurbished device to replace the device you currently have and would turn in to Apple. It will be at a reduced cost.

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